breeves002
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- First Name
- Sam
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- Feb 21, 2021
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- St. Louis, MO
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- 2021 Mach-E GT PE
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TSB 21-2190 - June 18 2021 - Illuminated Powertrain Malfunction (Wrench) Indicator With DTCs - HV Battery Not Charging At Level 3 DC Fast Charging Station/EVSE
Model:
Issue: Some 2021 Mustang Mach-E vehicles built on or before 04-May-2021 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 DC fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Repair/Claim Coding
Service Procedure
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal Do not plug the vehicle into the high voltage battery charger during programming, this can cause modules to not program correctly. Only use the 12-volt battery charger during programming.
2. Reprogram the OBCC using the latest software level of the appropriate Ford diagnostic scan tool.
END TSB
I believe this is just an update to the previous information on OBCC reprogramming. It was previously an SSM, now a full fledged TSB.
Model:
Ford 2021 Mustang Mach-E |
Issue: Some 2021 Mustang Mach-E vehicles built on or before 04-May-2021 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 DC fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
• 2021 Mustang Mach-E
• Built on or before 04-May-2021
• One or more of the following conditions:
- Illuminated powertrain malfunction (wrench) indicator with DTCs U3000:16, U3000:64, U3000:04 and/or U3000:45 in the OBCC module
- The HV battery will not charge using a level 3 DC fast charging station/EVSE
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description | Operation No. | Time |
2021 Mustang Mach-E: Retrieve DTCs And Reprogram The OBCC Module (Do Not Use With Any Other Labor Operations) | 212190A | 0.4 Hrs. |
Causal Part: | 14G490 |
Condition Code: | 04 |
Service Procedure
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal Do not plug the vehicle into the high voltage battery charger during programming, this can cause modules to not program correctly. Only use the 12-volt battery charger during programming.
2. Reprogram the OBCC using the latest software level of the appropriate Ford diagnostic scan tool.
END TSB
I believe this is just an update to the previous information on OBCC reprogramming. It was previously an SSM, now a full fledged TSB.
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