TSB 22-2295 - Various Driver Assistance Feature Concerns And/Or IPMA DTCs

[Mach-Lee]

EDIT: This has been superseded by TSB 23-2040.

This is another update to previous TSBs regarding driver assistance error messages. This replaces TSB 22-2109. In this version, a new step has been added to perform an instrument panel cluster configuration at the end. 2022 Mach-E's skip the IPMA reprogramming step since they have the latest IPMA software currently, but I would check for and apply any IPMA updates in the future. If you have the error messages below and BlueCruise stops working, I would suggest this TSB to your dealer.

TECHNICAL SERVICE BULLETIN Various Driver Assistance Feature Concerns And/Or IPMA DTCs B1578:78, U3000:49, U3000:89, U2107:68, C1001:54 And/Or C1001:78	22-2295 21 July 2022​
This bulletin supersedes 22-2109. Model: Ford 2022 Expedition Built on or before 13-May-2022 2021-2022 F-150 Built on or before 19-May-2022 2021-2022 Mustang Mach-E Built on or before 04-May-2022 Lincoln 2022 Navigator Built on or before 13-May-2022 Summary This article supersedes TSB 22-2109 to update the vehicles affected and Service Procedure. Issue: Some 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2021-2022 F-150 built on or before 19-May-2022 - 2021-2022 Mustang Mach-E built on or before 04-May-2022 - 2022 Expedition/Navigator built on or before 13-May-2022 • At least one of the following concerns: - Front Camera Fault Service Required message - Pre-Collision Assist Not Available message - Reverse Brake Assist Not Available message - Lane-Keeping System Fault Service Required message - Collision Warning Not Available message - Check Front Park Aid message - Check Rear Park Aid message - Blind Spot System Fault message - Adaptive cruise control inoperative - Auto high beams inoperative - Traffic sign recognition inoperative - Front windshield camera alignment routine fails to complete - DTC B1578:78, U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78 Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2021-2022 F-150, 2022 Expedition/Navigator: Retrieve DTCs Check For Download And Run The IPC Update App (Do Not Use With Any Other Labor Operations) 222295A​ 1.0 Hrs.​ 2021-2022 Mustang Mach-E: Retrieve DTCs Check For Download And Run The IPC Update App (Do Not Use With Any Other Labor Operations) 222295B​ 1.2 Hrs.​ 2021-2022 F-150, 2022 Expedition/Navigator: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA And PSCM, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295C​ 3.2 Hrs.​ 2021-2022 F-150, 2022 Expedition/Navigator: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA, PSCM And CCM, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295D​ 3.4 Hrs.​ 2021-2022 F-150, 2022 Expedition/Navigator: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA, PSCM, CCM And CMR, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295E​ 3.9 Hrs.​ 2021-2022 Mustang Mach E: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA And PSCM, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295F​ 3.4 Hrs.​ 2021-2022 Mustang Mach E: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA, PSCM And CCM, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295G​ 3.5 Hrs.​ 2021-2022 Mustang Mach E: Retrieve DTCs, Check For Download And Run The IPC Update App, Reprogram The IPMA, PSCM, CCM And CMR, Perform IPMA Alignment Procedure Includes Time To Perform The Appropriate Camera Alignment (Do Not Use With Any Other Labor Operations) 222295H​ 4.0 Hrs.​ Repair/Claim Coding Causal Part: 14G647 Condition Code: 04 Service Procedure NOTE: When performing the IPMA software update additional modules will receive software updates. Depending on vehicle features, the coordinated software update includes the IPMA, power steering control module (PSCM), cruise control module (CCM) and/or camera module - rear (CMR). 1. If DTC U3000:49 is present in the IPMA and the vehicle also exhibits indications of a low battery voltage condition such as DTC U3003 present in other modules or an engine no crank/no start concern, check for OASIS messages for low battery voltage and continue with diagnostics for low battery voltage. To clear the DTC, download and run the Reset the Image Processing Module A (IPMA) Learned Values application in Ford Diagnosis and Repair System (FDRS). Then run the Image Processing Module A (IPMA) Alignment application immediately after. Proceed to Step 2. 2. If DTCs U2107:68 and/or U3000:89 are present after performing an IPMA self-test, clear the DTCs and only perform diagnostics for U2107:68 and/or U3000:89 if these DTCs set outside of an IPMA self-test. Proceed to Step 3. 3. Is the vehicle an F-150 (non-Lightning) built on or before 28-Mar-2022, Expedition/Navigator built on or before 18-Feb-2022 or a 2021 Mustang Mach-E? (1). Yes - proceed to Step 4. (2). No - proceed to Step 7. 4. Reprogram the IPMA using the latest FDRS software level. Follow all on-screen instructions carefully to complete all coordinated module software updates. 5. Perform the Ford Diagnosis and Repair System (FDRS) Image Processing Module A (IPMA) alignment procedure. 6. Perform the appropriate FDRS camera alignment procedure. (1). For vehicles equipped with 360 degree cameras, perform the IPMA - 360 Degree View Camera Alignment procedure. (2). For all other vehicles, perform the IPMA - Pro Trailer Backup Assist Camera Alignment procedure. This procedure should be performed on all vehicles without 360 degree cameras, even if the vehicle is not equipped with Pro Trailer Backing Assist™ (PTBA). 7. Run the IPC-Instrument Panel Cluster (IPC) Configuration application in Ford Diagnosis and Repair System (FDRS).

Sponsored

 

[SnBGC]

I saw this earlier today, printed it out and went to my dealer for an estimate. They said it would be $700-$800 ish. Sounds reasonable to me. Just not sure I want to spend the money and not fix my issue. ???

Would probably be more convenient and perhaps less expensive to get a cable and FDRS license and study the tutorials.

Will think it over this weekend and see what next week brings.

 

[breeves002]

I saw this earlier today, printed it out and went to my dealer for an estimate. They said it would be $700-$800 ish. Sounds reasonable to me. Just not sure I want to spend the money and not fix my issue. ???

Would probably be more convenient and perhaps less expensive to get a cable and FDRS license and study the tutorials.

Will think it over this weekend and see what next week brings.

If you need a mongoose I have one I need to sell

 

[Logal727]

I saw this earlier today, printed it out and went to my dealer for an estimate. They said it would be $700-$800 ish. Sounds reasonable to me. Just not sure I want to spend the money and not fix my issue. ???

Would probably be more convenient and perhaps less expensive to get a cable and FDRS license and study the tutorials.

Will think it over this weekend and see what next week brings.

Will be free OTA eventually I’m sure, maybe next year lol

 

[SnBGC]

If you need a mongoose I have one I need to sell

What are you asking for it?

 

[kdonnel]

I saw this earlier today, printed it out and went to my dealer for an estimate. They said it would be $700-$800 ish. Sounds reasonable to me. Just not sure I want to spend the money and not fix my issue. ???

Would probably be more convenient and perhaps less expensive to get a cable and FDRS license and study the tutorials.

Will think it over this weekend and see what next week brings.

Is your car no longer under warranty?

 

[SnBGC]

Will be free OTA eventually I’m sure, maybe next year lol

I have the alert messages on my driver's screen fairly regular now. Kinds afraid the OK button will wear out from pressing it all the time.

I don't even care about BlueCruise. Just want cruise control and related functions to work. I can't make the 22 mile drive hone without the camera alert displaying and kicking me out of ACC.

 

[SnBGC]

Is your car no longer under warranty?

Little bit, yeah.

 

[Mach-Lee]

I saw this earlier today, printed it out and went to my dealer for an estimate. They said it would be $700-$800 ish. Sounds reasonable to me. Just not sure I want to spend the money and not fix my issue. ???

Would probably be more convenient and perhaps less expensive to get a cable and FDRS license and study the tutorials.

Will think it over this weekend and see what next week brings.

4 hours labor shouldn’t be running you more than about $600?

 

[Logal727]

4 hours labor shouldn’t be running you more than about $600?

this isn’t part of the powertrain warranty? Kinda crazy this stuff isn’t covered after 36k miles seeing how many bugs there’s been with the software. Honestly it’s a bit insulting.

 

[SnBGC]

4 hours labor shouldn’t be running you more than about $600?

He said the software updates on these cars never install correctly the first time so he is allowing for several retries. That is consistent with what has been reported here as well. Which is why I think I would be better off buying the cable and trying it myself.

I think this car is going to require a lot of maintenance. Not so much with wrenches and sockets but cables and a laptop. Times are changing....

 

[SnBGC]

this isn’t part of the powertrain warranty? Kinda crazy this stuff isn’t covered after 36k miles seeing how many bugs there’s been with the software. Honestly it’s a bit insulting.

I don't think so. Powertrain seems fine. No issues. It seems like the camera is faulting and causing all my symptoms. Car drives perfectly fine otherwise.

 

[Mach-Lee]

this isn’t part of the powertrain warranty? Kinda crazy this stuff isn’t covered after 36k miles seeing how many bugs there’s been with the software. Honestly it’s a bit insulting.

No these aren’t powertrain modules so it’s the 3/36 warranty.

 

[Logal727]

No these aren’t powertrain modules so it’s the 3/36 warranty.

Honestly think EVs since they are a lot of software should have longer standard warranties or maybe make software warranty last longer.

 

[Mach-Lee]

He said the software updates on these cars never install correctly the first time so he is allowing for several retries. That is consistent with what has been reported here as well. Which is why I think I would be better off buying the cable and trying it myself.

I think this car is going to require a lot of maintenance. Not so much with wrenches and sockets but cables and a laptop. Times are changing....

Well you could buy the Mongoose from Sam and a Clore PL2320 or two for less than $700. Plenty of people on here would be willing to guide you through the steps remotely if you want.

Honestly think EVs since they are a lot of software should have longer standard warranties or maybe make software warranty last longer.

I think OTAs are provided for life but we know how long those take. Ford should offer an extended warranty for software updates only. They could call it ModuleCARE™.

Sponsored