Shayne

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Finally! Thanks for letting us know the TSB is finally updated after all these months!
See what you mean long track record.

TSB 23-2040
Supersedes
TSB 22-2109 March 2022 a low battery voltage condition such as DTC U3003
TSB 22-2069 February 2022 a low battery voltage condition such as DTC U3003
TSB 22-2295 July 2022 also exhibits indications of a low battery voltage condition such as DTC U3003 present
TSB 21-2249 July 2021 vehicle also exhibit indications of a low battery voltage condition such as DTC U3003

I look at the error messages and anyone that has had this car for awhile must have seen most of them? I got the Adaptive cruise control inoperative last time I started driving it. Got out cleaned cameras, power off and on and no more message. It worked well driving.

My car can't be that much different? I would assume some can be caused by other things also but it is good to see one update that may solve a lot of those for some. Wonder if this fixes not a clean boot due to low/reported low 12V? Will this come OTA?
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GrisGris

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D'oh! I just got the car back from the dealer last week for this issue (pre-collision assist/front camera error). They thought it may have been something they did when they replaced the front bumper (loose sign on the interstate damaged it). They couldn't find anything wrong and replaced the camera.

I haven't had the error since, but am now bracing for it to happen again.
 

Darryl.sue

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Thanks- Car is in today for this issue- 3rd time we had a front camera fault- Hopes this resolves it. Thanks for posting this day the TB came out!
Well- Problem solved- for one day. Just as previous attempts to fix this camera fault the error message came back up within 2 days.
Anyone have the Ford engineer help # they mention in some posts?
 

kennethjk

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Well- Problem solved- for one day. Just as previous attempts to fix this camera fault the error message came back up within 2 days.
Anyone have the Ford engineer help # they mention in some posts?
Try contacting this person, Jessica 866-631-3788. Ext 79499, she is from the BEV team
 
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Chapschaps

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Still having the same problem after I got the TSb done at the dealership,front camera fault came back 2 days after when is Ford Motor Company going to have a fix it’s been almost a year now since this issue and still no fix
 


kennethjk

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Still having the same problem after I got the TSb done at the dealership,front camera fault came back 2 days after when is Ford Motor Company going to have a fix it’s been almost a year now since this issue and still no fix
Have they replaced any hardware, such as the CCM or something else
 
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Chapschaps

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They only did updates and said they cleared some codes,going back because I’m getting it more frequent now and they won’t replace any parts unless Ford tells them to
 

kennethjk

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They only did updates and said they cleared some codes,going back because I’m getting it more frequent now and they won’t replace any parts unless Ford tells them to
Have you called the BEV team
 

Darryl.sue

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Well- Problem solved- for one day. Just as previous attempts to fix this camera fault the error message came back up within 2 days.
Anyone have the Ford engineer help # they mention in some posts?
OK- The ford engineer helped for sure- Ended up needing a replacement front and rear camara. THat did resolve the problem. Certainly suggest if you have issues to call in for assistance.
Onto the next issue- Frunk system fault- Service required. This happened after update-
starting to get very old going into the dealer,
 
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Mach-Lee

Mach-Lee

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OK- The ford engineer helped for sure- Ended up needing a replacement front and rear camara. THat did resolve the problem. Certainly suggest if you have issues to call in for assistance.
Onto the next issue- Frunk system fault- Service required. This happened after update-
starting to get very old going into the dealer,
Frunk system fault needs a BCM and GFM update to fix. Make sure they updated both of them.
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