UK Customers

[JBA]

This is her job title:

Mustang Mach-E Concierge & Electrification Specialist | Ford of Britain & Ireland

Thanks, unfortunately UK & Ireland only I see. We need such a person for us Dutch buyers.
Dealers know nothing about the deliveries and nobody to contact @ Ford NL

Sponsored

 

[Smuddell]

Exactly and that is why I'm so angry

Same here, I think we Grande Florida Crew need to step up a gear! If as Hannah says " There is nothing wrong with your car, I can assure you of this as there are no extra quality checks being carried out. " then WHY is it taking so long?

Others on here have contacted a Georgia - does she come up with any more information?

 

[Smuddell]

Loving reading about your cars @portlandg and @Wonky_Donkey. I'm at a low point with mine so it's keeping me going!

 

[JBA]

Same here, I think we Grande Florida Crew need to step up a gear! If as Hannah says " There is nothing wrong with your car, I can assure you of this as there are no extra quality checks being carried out. " then WHY is it taking so long?

Others on here have contacted a Georgia - does she come up with any more information?

Then us Dutchies have a similar issue as you UK buyers. So far ZERO of the 449 Dutch Florida cars have arrived at the dealers mine included. This month my delivery at the dealer has been delayed 4 times and still nothing

 

[Dieeasysteve]

Thanks @portlandg and @Wonky_Donkey for all you updates today, health to enjoy, really looking forward to picking mine sometime in June.

 

[bazzac]

So after 17 months - today was the big day….

I present to you all “Big Red”….

Health to drive!

 

[bazzac]

Here is a teaser from me. I'll do a bit more later. I'm going to have some fun.

Health to drive!

 

[ramcd]

same with me and Thinkford Guildford...

Hi
I am getting nowhere with Ford UK, do you have contact details for the Concierge?

Richard

 

[portlandg]

Just taken my wife shopping so I thought we would go to Aldi because they have 6 pod point free chargers. Doing my first charge. So far so good
On another note. NO buzzing from screen. Goes like stink. My licence is starting to look iffy.

 

[BlackheathDiggs]

Same here, I think we Grande Florida Crew need to step up a gear! If as Hannah says " There is nothing wrong with your car, I can assure you of this as there are no extra quality checks being carried out. " then WHY is it taking so long?

Others on here have contacted a Georgia - does she come up with any more information?

Georgia was only able to give me a due date at the dealer, which was the week after the ETA on Vista - both of which could easily end up being wrong!

 

[unlockgod]

My experience this morning.
Dealer picked me up at 0800 and we got to the showroom at 0900. First thing I noticed was they hadn't done number plates with the green line. That was soon changed. Keys are the same as posted except for some reason they don't have a blade inside like my old ones. You get a standalone blade. So far the only reason I can see for that is so you can deactivate the passenger airbag. It has switch as per handbook. Took about an hour or so to 90% set up profiles/settings etc. One problem which I must admit I was expecting, and I think @Wonky_Donkey had same issue, was that the profile I set up on Ford pass app wouldn't transfer to the Infotainment system. I'll have to have a further play. Had 43 miles on the clock at pickup now has 120 and I haven't used foot brake once yet. OPD is brilliant. So far you can lock/unlock the car and remote start using the app. Not delved into setting up charging etc yet. That's a job for later. Overall so far it is well worth the wait and I feel sorry for those have bailed as I think, now, they have made the wrong decision. Oh yes, build quality looks spot on. More to follow once I have had a bit more fun. Feel free to ask and if I have come across it I'll answer.

Really really happy for you.

Thank you for the confirmation that the app works in the UK for unlocking and locking and remote start.

My collection date is on or before the 10th of August but I am currently crossing everything in anticipation that I may get it earlier.

Joining the WhatsApp group that’s a great idea.

Andy

 

[Tim03]

How long does it take from Flushing to the dealer, roughly?

 

[SteveUk]

Hi
I am getting nowhere with Ford UK, do you have contact details for the Concierge?

Richard

It's already been posted twice today.

 

[SteveUk]

How long does it take from Flushing to the dealer, roughly?

Internal documents say 35 days "projected" after it departs Antwerp.

Hannah wont tell you that, I assume.

 

[Tim03]

Internal documents say 35 days "projected" after it departs Antwerp.

Hannah wont tell you that!

Cheers mate!

Sponsored