PeeKay
Well-Known Member
- First Name
- Pravin
- Joined
- Apr 2, 2021
- Threads
- 10
- Messages
- 152
- Reaction score
- 123
- Location
- Sunnyvale, CA
- Vehicles
- 2021 Job 1 MachE
- Occupation
- Retired
- Thread starter
- #1
On Nov 11, 2021 I noticed that I could no longer login to any of the ford.com websites. My FordPass app still continued to function, but could not install/login on any additional phones.
After three months of trying various avenues for resolution, I was able to get my login re-enabled.
I was advised that the Cyber Security team at Ford had flagged my account, due to anomalous API use.
I had installed/used the Home assistant integration for FordPass. I had never entered an incorrect password at any time, so unclear on why the account was flagged.
This also has implications on using the IOS and Android widgets, which may periodically poll the website for updating info.
Pravin
After three months of trying various avenues for resolution, I was able to get my login re-enabled.
I was advised that the Cyber Security team at Ford had flagged my account, due to anomalous API use.
I had installed/used the Home assistant integration for FordPass. I had never entered an incorrect password at any time, so unclear on why the account was flagged.
This also has implications on using the IOS and Android widgets, which may periodically poll the website for updating info.
Pravin
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