Neil4Real

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Wow, what a lengthy wait of time. Fingers crossed you get it back before the 4 months mark!
 
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Earplug

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Another setback - Just received this from the Dealer yesterday:

We are down to recharging the A/C system and ran into a small snag. There is a special additive that needs to be added to the system. Unfortunately, that additive will take about a week to get. Once the additive is received, the tech will need a couple hours to get it all charged up and then we can do our final assembly of shields etc. Then it will need to be cleaned up and off to service for them to complete your requested items.​
 

Peaceowl

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Pretty traumatic to go through this, and I hope all goes well. Glad you are ok.
 

Nemy

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I'm sorry you're going through this but thank you for sharing. This should help the next person and temper any expectations of a quick fix.
 

Kamuelaflyer

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Another setback - Just received this from the Dealer yesterday:

We are down to recharging the A/C system and ran into a small snag. There is a special additive that needs to be added to the system. Unfortunately, that additive will take about a week to get. Once the additive is received, the tech will need a couple hours to get it all charged up and then we can do our final assembly of shields etc. Then it will need to be cleaned up and off to service for them to complete your requested items.​
At least they caught that before refilling and sending you on you’re way none the wiser.
 
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Earplug

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The shop has been great. Weekly updates and great communication. The problem is the Ford Motor Company supply chain.
 

Kamuelaflyer

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ZuleMME

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Sucks, I really can't believe I got my MME and you still don't have yours back from the repair!
 

tbets

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After 19 weeks she is finally back home!

Back Home 21SEPT2021.jpg


Before Picture
Mach-e damage.jpg


photo 1 after collision.jpg
I just read through this whole entire thread and damn... that took a hot minute... I guess it's kinda to be expected with the state of the world and the Mach-E being pretty new still. Thanks for documenting the experience so that way we kinda have a bit of a benchmark to compare to should we never find ourselves in a similar nightmare case scenario
 

ZuleMME

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Congratz!! I think your temp tag might be expired now! lol...
 

exact33

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Unfortunately I will be going through the process as well. I was rear ended while stopped in traffic in the DFW area.

I went through being rear ended earlier this year. Repairs went smoothly but getting a bumper took 1.5 months

 

 
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