We’ve Been Missing You? Huh?

Jimrpa

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So, I received an email from @Ford Motor Company this evening claiming that I haven’t been using the FordPass app as much as they thought I would and they want to know why? I use PAAK so, by definition, I use FordPass daily. Clearly, Ford is confused. Anyone else get this?
Ford Mustang Mach-E We’ve Been Missing You? Huh? BF9143EB-9E76-408D-B393-D0CAA2063AB5
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SeattleMachE

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I did. But at the start of the month I’d been on vacation for 2 weeks away from my car, so I assumed that was the reason I got the email
 

HuntingPudel

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I got it too. The funny thing is I used it for stuff other than PaaK 12 times yesterday. That’s an increase over my average of once per weekday to remote start before leaving work. 🤷‍♂️🐩
 


generaltso

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So, I received an email from @Ford Motor Company this evening claiming that I haven’t been using the FordPass app as much as they thought I would and they want to know why? I use PAAK so, by definition, I use FordPass daily. Clearly, Ford is confused. Anyone else get this?
They‘re probably just wondering why you still haven‘t used FordPass to open your frunk. 😜
 
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Jimrpa

Jimrpa

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I suspect some intern or coop screwed up on their way out the door to happy hour. (Is that still even a thing?)
 

scoopman

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sounds like our favorite app has a bug in their metrics for what counts as an active user
 

Ming

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They probably ended up sending out to everyone.
 
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alangant

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They probably ended up sending out to everyone.
Yeah. I open Ford Pass once or twice a day, and I still got this email. Deleted.
 

WWJPD

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I got this too… filled out the survey and said since I use it daily, this is indicative that Ford’s back end systems suck.
 

SWO

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They probably ended up sending out to everyone.
This. I have 3 vehicles in Fordpass and use it several times a day.

Good opportunity for everyone to tell them to add on-demand preconditioning, display DCFC kwh, etc. Use the opportunity to tell them what we've all been asking for. I told them to look at the Tesla app.
 
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Jimrpa

Jimrpa

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This. I have 3 vehicles in Fordpass and use it several times a day.

Good opportunity for everyone to tell them to add on-demand preconditioning, display DCFC kwh, etc. Use the opportunity to tell them what we've all been asking for. I told them to look at the Tesla app.
Oh, I definitely took advantage of it to ask for remote frunk release 😀
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