Bdunn
Well-Known Member
- First Name
- Bill
- Joined
- Jun 26, 2020
- Threads
- 2
- Messages
- 48
- Reaction score
- 44
- Location
- Harpers Ferry, WV
- Vehicles
- 2016 Explorer XLT, 2018 Ecosport Titanium,
- Occupation
- Aviation Consultant
Just curious ... what are th elast 5 digits of your VIN?**UPDATE 1 - Dealer called me this am. They are escalating to find out what is going on. Told me they had another car come in that had the same directive from Ford 'Do not sell, return to factory'. Then, two days later, got the ok to sell. So they are now trying to find out from Ford wth is going on.
In the meantime, I'm trying to get answers from Ford. So I'll keep this post updated. Thanks everyone for the well wishes and offers of help.
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I happened to check Ford Tracking since my arrival date was 2/27. Apparently my Grabber Blue FE came in Wed. 2/24. Dealer did not contact me which I thought was bizarre. I called and spoke with the sales guy and he told me the car has to go back to the factory. He said Ford contacted them not to sell the car but gave no explanation and he had no details as to why.
I called Ford customer service and they looked up VIN, no details. They made some calls but could get no information other than yes, car had to go back to the factory.
It's odd because my build date was somewhat late. 1/25/21. But I guess there is a major issue. Bad enough it can't be fixed at the dealership. Car is still sitting there so who knows when it will make it back, how long to fix, how long to get back, etc.
I can't wait any longer so another EV it will be for me. Disappointed but what are ya going to do?
This forum has been absolutely great. Lots of awesome people here. Enjoy your MachEs!
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