What emails did you get from Ford and when?

JohnS1111

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I tried to find what people received as updates while waiting for a production date. I received the following and not sure if this is the normal timeline.

1) 09/2021 order placed
Ford Mustang Mach-E What emails did you get from Ford and when? email0923.PNG


2) 10/2021 changed to a 22 model
Ford Mustang Mach-E What emails did you get from Ford and when? email_1001.PNG


3) 01/2022 order confirmed
Ford Mustang Mach-E What emails did you get from Ford and when? email_0113.PNG



I am pretty confused about the "order confirmed" one. Anyways, nothing has changed in the Ford web page for the order yet. That status is still at step 2 "Place Order in Progress". I am hoping to see any little progress soon, in March it will become 6 months of waiting time.
 
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FLmac

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I tried to find what people received as updates while waiting for a production date.

3) 01/2022 order confirmed
Ford Mustang Mach-E What emails did you get from Ford and when? email_0113.PNG


I am pretty confused about the "order confirmed" one. Anyways, nothing has changed in the Ford web page for the order yet. That status is still at step 2 "Place Order in Progress". I am hoping to see any little progress soon, in March it will become 6 months of waiting time.
I ordered 10/18/21, accepted by dealer 10/19/21, received order confirmation same day. Then in December I got another order confirmed email like yours. I was freaking out. Others had the same thing. At this point, I now personally believe it’s Ford’s half ass attempt at communication, but it just confuses us more.
 
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JohnS1111

JohnS1111

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I ordered 10/18/21, accepted by dealer 10/19/21, received order confirmation same day. Then in December I got another order confirmed email like yours. I was freaking out. Others had the same thing. At this point, I now personally believe it’s Ford’s half ass attempt at communication, but it just confuses us more.
Thanks, are you any further down the line by now? Like "order placed - done" in the reservations page?
 

FLmac

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Thanks, are you any further down the line by now? Like "order placed - done" in the reservations page?
As far as I know there’s no updates until you get scheduled. I would hope you get scheduled this week since you ordered a month or so ahead of me. Premium seems to be taking the longest to get scheduled or people on this forum aren’t reporting as much on Premium.

I’m mentally preparing for August/September. That will be 4-5 months past the 28 week Ford timeline. Maybe that will cover the + part of the estimate. ?
 

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Ordered in August and got the first one right away. Got the 21 > 22 credit email when you did. I got order confirmed when my dealer reconfirmed the 22 order specs later in October.

Checking online I saw I was assigned 1/31 build week in early December but didn't get an email at first.
Last week my build was pushed to 2/7 and I did receive the email below the same day. First contact from Ford about scheduled build.

Screen Shot 2022-01-17 at 5.26.16 PM.png
 


Mach1E

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I tried to find what people received as updates while waiting for a production date. I received the following and not sure if this is the normal timeline.

1) 09/2021 order placed
Ford Mustang Mach-E What emails did you get from Ford and when? Screen Shot 2022-01-17 at 5.26.16 PM


2) 10/2021 changed to a 22 model
Ford Mustang Mach-E What emails did you get from Ford and when? Screen Shot 2022-01-17 at 5.26.16 PM


3) 01/2022 order confirmed
Ford Mustang Mach-E What emails did you get from Ford and when? Screen Shot 2022-01-17 at 5.26.16 PM



I am pretty confused about the "order confirmed" one. Anyways, nothing has changed in the Ford web page for the order yet. That status is still at step 2 "Place Order in Progress". I am hoping to see any little progress soon, in March it will become 6 months of waiting time.
Basically, unless something goes wrong (delay etc), you will get an email for each of those numbers-
2- scheduled
3- built
4- shipped
 

HuntingPudel

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I got a confirmation of reservation on the day I reserved. I got radio silence. I got a confirmation of order when dealer accepted my order (10 minutes after I ordered - I only found out that order banks were going to open reading this forum and I ordered one day early). I got radio silence... I got a "chip delay" email. I got more radio silence. That pretty much sums up Ford's emails to me regarding my GT-PE reservation then order. ?‍♂?
 

TheSleepyDad

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I ordered at my dealer mid-December and got the Order Confirmed email a couple days later. Hadn't heard anything about misc emails going out to people with orders so yesterday I got excited when I saw another email from Ford come in... buuuut "To make sure the excitement you’re feeling about your new all-electric Mustang Mach-E stays in high gear, we’ll continue to send you relevant updates. We’ll also track and report the status of your order through the scheduling, building and shipping stages. " :rolleyes: Followed by some info on at home and public charging. Oh well. The wait for the next real update continues.

Ford Mustang Mach-E What emails did you get from Ford and when? ford-email
 

Illinibird

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I ordered in October 2020 and received a confirmation of my order that day or the next. That is the ONLY and LAST communication I received from Ford. I finally had enough with this radio silence and purchased a car off the lot that was similar to what I had ordered in April 2021. The car that was ordered finally showed up in July 2021 and I had made arrangements with somebody else on this board to purchase it and he did.
 

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11/20-order confirmation
11/26-order updated (added interior protection)
12/14 - order confirmed
12/21 - hype
12/24 - first production week (1/24)
1/7 - updated production week (1/31)


Ford Mustang Mach-E What emails did you get from Ford and when? Screenshot_20220118-105123__01
Ford Mustang Mach-E What emails did you get from Ford and when? Screenshot_20220118-105111__01
 

TheSleepyDad

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11/20-order confirmation
11/26-order updated (added interior protection)
12/14 - order confirmed
12/21 - hype
12/24 - first production week (1/24)
1/7 - updated production week (1/31)

Wow just over a month from order to production scheduled? That's awesome!

So the hype email is a thing, that's good to know. I hadn't come across any mentions of it before receiving one.
Sponsored

 
 




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