What would make you cancel your Mach-E reservation and buy something else?

[macchiaz-o]

Yup, it's too bad Ford isn't using more than one provider, or an MVNO that uses multiple towers already, similar to Google Fi.

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[dbsb3233]

Anyone know whether that service is included, or whether we're stuck paying a monthly subscription fee?

 

[macchiaz-o]

I think we'll find out that some of the services are free, some are extra.

In a few cases, Ford has provided a bit more detail. For instance, this is from the MME FAQ (note that Wi-Fi hotspot only refers to the ability to get Internet access to your own laptop/tablet/phone via the car's mobile connection):

11. Will I need to download the FordPass™ App when I purchase Mustang Mach-E?

Yes. The FordPass™ app is an essential tool for every owner of the Mustang Mach-E.⁴ FordPass(TM) will allow owners to monitor the vehicle’s charge status, locate and pay for charging, precondition the vehicle, use Phone as a Key, monitor EV Roadside Assistance and much more.⁵

Footnotes 4 and 5:

⁴ FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

⁵ FordPass Connect, the FordPass App., and FordPass Connect Service are required for remote features (see FordPass Terms for details). Connected Service is now complimentary for remote features excluding Wi-Fi hotspot. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.


Also this FAQ item:


9. Where can I charge my car when I’m not at home?

Ford will be providing owners two years of complimentary access to the FordPassTM Charging Network⁹, the largest public charging network in North America with over 12,000 chargers and 35,000 plug¹⁰, all accessible with the FordPassTM app and a single subscription.¹¹ This will include access to the Electrify America high-speed charging network. You also may have charging available at your place of work.

Footnotes 9 and 11:


⁹ Starts with original vehicle sales date (after which, fees may apply).

¹¹ Subscription information will be available at a later date

 

[MNAce]

100% the dealership experience. This purchase will be the most I’ve ever spent, or ever intended to spend, on a vehicle. If the dealer tries to gouge me with additional fees or $ above msrp my family and I will hard pass and likely purchase a Tesla Model 3 with range >300 miles.

Bottom-line: Ford has a compelling EV in the Mach E but I hope they don’t overplay their hand or misunderstand their customer. Frankly, even the most die-hard Ford enthusiasts are taking a leap of faith that the company is going to get this right and commit long-term at the corporate and dealer level.

 

[dbsb3233]

This looks like the key part:

"Connected Service is now complimentary for remote features excluding Wi-Fi hotspot."

Glad to see the basic function appears to be included. (I won't use the word "free" because it means we're just paying for it in the purchase price of the vehicle.) I wouldn't expect Wifi Hotspot to be included, but the basic vehicle-need services are good to have a dedicated cell connection instead of relying on home wifi or cell phone bluetooth.

 

[TOBG]

100% the dealership experience. This purchase will be the most I’ve ever spent, or ever intended to spend, on a vehicle. If the dealer tries to gouge me with additional fees or $ above msrp my family and I will hard pass and likely purchase a Tesla Model 3 with range >300 miles.

Bottom-line: Ford has a compelling EV in the Mach E but I hope they don’t overplay their hand or misunderstand their customer. Frankly, even the most die-hard Ford enthusiasts are taking a leap of faith that the company is going to get this right and commit long-term at the corporate and dealer level.

I agree with you. I will not buy the Mach E if my dealer attempts any ADM charges above MSRP. Having owned a Chevy Volt I was dismayed by its demise. I recognize it was a slow seller (a halo car) but GM never really marketed it at least here in the mid west. In the back of my mind I worry that Ford could do the same thing if the Mach E turns out is a slow seller. I really want it to succeed.

 

[silverelan]

I agree with you. I will not buy the Mach E if my dealer attempts any ADM charges above MSRP. Having owned a Chevy Volt I was dismayed by its demise. I recognize it was a slow seller (a halo car) but GM never really marketed it at least here in the mid west. In the back of my mind I worry that Ford could do the same thing if the Mach E turns out is a slow seller. I really want it to succeed.

Local Chevy dealer just offered a lease on the 2020 Bolt EV for $199/mo. I was seriously tempted but decided to keep patient for the Mach-E. My chosen Ford dealer had better be aggressive in wanting my business. It's easy to spend my money on something else or nothing at all. I want the dealer to want my money more than I want to buy a Mach-E.

 

[dbsb3233]

I agree with you. I will not buy the Mach E if my dealer attempts any ADM charges above MSRP. Having owned a Chevy Volt I was dismayed by its demise. I recognize it was a slow seller (a halo car) but GM never really marketed it at least here in the mid west. In the back of my mind I worry that Ford could do the same thing if the Mach E turns out is a slow seller. I really want it to succeed.

I'm not worried about that with Ford and the Mach-e. 2020 is way different than 2011 in terms of battery capability, charging infrastructure, and the overall sales potential of EVs. Batteries have taken a quantum leap. Ford and many other manufacturers see that EVs will have a large customer market to complement their ICE offerings. 2-car households in the suburbs with one ICE and one BEV will be commonplace by the mid/late 2020's, IMO. Well beyond just the EV diehards.

 

[millim]

I also have a Rivian R1S reservation (and Cybertruck). I’m guessing the early R1S models will be well over the stated roughly $71k MSRP, and depending on how much over I’d likely bow out and bail on the Rivian. If, on the other hand, it’s in the stated MSRP ballpark with only modest required options I’d consider keeping it and punting my First Edition deposit.

 

[dbsb3233]

The Rivian's look really cool (other than the price). Especially the truck and all those ingenious features. They've done a great job of trying to appeal to mainstream truck buyers. Unlike Tesla. I'm still scratching my head at the bizarro design they chose for the Cybertruck. It's like they purposely tried to eliminate 95% of the truck-buying public as potential customers, relegating it to niche status right out of the box.

 

[jandkw]

I own Tesla Model S for 7 years now. Put down deposit for Model Y but decided to cancel it due to lack of front display, dislike interior colors (only black or white) & design.

Mach E is a beautiful SUV and better looking than Model Y in my opinion. Interior design & colors are well coordinated so I put down the deposit for premium model. There are several SUV EV coming out this year & next. Audi e-tron Q4 is the one I like. I will wait until I can test drive Mach E to close the deal or wait until the Q4 come out.

There is no doubt that Tesla has 4-5 year lead on EV than everyone. Superchargers across US is plenty and well connected (adding more as I speak). Performance is rediculsly good. Driving Efficiency in terms of KW/mile is second to none due to the battery advancement (Mach E extended range vs Model Y, 98KW vs 80KW for the same range), over-the-air update for added features is advance. If Mach E is dull to drive after my test drive, I may go back to the Model Y.

 

[cometguy]

WOAH! What's your source on this, and more importantly what are the timelines for delivery and likelihood of passage? Will the "no sales tax" continue also?

It passed tonight: https://www.sierraclub.org/press-re...electric-vehicle-legislation-most-progressive

If I lived in NJ, I'd buy a Mach-E even if I were going to sell it in 6-12 months, cuz I'd make money on the trade-in, with $12500 back in federal and state credits/rebates.

 

[timbop]

It passed tonight: https://www.sierraclub.org/press-re...electric-vehicle-legislation-most-progressive

If I lived in NJ, I'd buy a Mach-E even if I were going to sell it in 6-12 months, cuz I'd make money on the trade-in, with $12500 back in federal and state credits/rebates.

Yeah, baby! For the first time in my life it's a good thing to be from New Jersey!

 

[62Lincoln]

100% the dealership experience. This purchase will be the most I’ve ever spent, or ever intended to spend, on a vehicle. If the dealer tries to gouge me with additional fees or $ above msrp my family and I will hard pass and likely purchase a Tesla Model 3 with range >300 miles.

Bottom-line: Ford has a compelling EV in the Mach E but I hope they don’t overplay their hand or misunderstand their customer. Frankly, even the most die-hard Ford enthusiasts are taking a leap of faith that the company is going to get this right and commit long-term at the corporate and dealer level.

Ford has very limited control over dealer behavior in this regard. The dealer associations in each state are very powerful (witness how successful they have been fighting Tesla's non dealer business model), and will scream bloody murder to protect their dealers versus consumer interest.

I know Ford is trying to control dealer price behavior with the way they are pricing the car to the dealers but ultimately the dealers can do what they wish ( again, witness the BS pricing seen on GT500's).

 

[MNAce]

Ford has very limited control over dealer behavior in this regard. The dealer associations in each state are very powerful (witness how successful they have been fighting Tesla's non dealer business model), and will scream bloody murder to protect their dealers versus consumer interest.

I know Ford is trying to control dealer price behavior with the way they are pricing the car to the dealers but ultimately the dealers can do what they wish ( again, witness the BS pricing seen on GT500's).

Yes, that’s my understanding of the dynamic as well. Short-term greed is real and change is hard, but you’d think/hope the dealers would look around at the disrupters like Tesla and even Uber and realize it’s time to adapt. Look at how much Tesla Model 3 owners have been willing to overlook - poor build quality, poor paint jobs, etc. part of it is early adopter cache, but another big part I believe is the sales model and transparent pricing. Psychologically I want to be celebrating my Mach E purchase - heck, I even joined a forum to talk about it - instead I’ll have to work it through a shalllow/archaic purchasing process that none of the players are enjoying. Ugh!

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