trutolife27
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Wow. I don’t think he is ever going to be happy with that car.
If that is a lease, how do you return a car like that?
this is the second video from this guy and I really like him. a bit too much opening filler (a minute before you get to the actual content) but anyway.the drilling of the holes. I might have lost it right then.
Ford has some issues dealing with dubious dealers, but dealing directly with Tesla seems to have its own issues . . .
Can you really pay $71,000 for a Model Y? And with no $7,500 tax credit?The cost of any new Tesla is not trivial. For the affected buyers interviewed by CNBC, amounts taken from their accounts ranged from $37,000, the price of a base version 2021 Tesla Model 3 sedan, to around $71,000, the price of a 2021 Tesla Model Y crossover SUV loaded with premium options.
That's a great move. Musk is genius. Tesla got good quarterly sales numbers, and even $200 will be spent in their store giving another sales boost for the next quarter. The refunds will be written off as one time charge, no financial analyst will complain ?You pay the over draft fee but here is 200 dollar to spend in our store lol.
Tesla refunded customers who were overcharged up to $71,000 on new cars and gave them $200 to spend at its online store
Thu, April 8, 2021, 6:39 AM
Elon Musk, Tesla's CEO. Maja Hitij/Getty Images
Tesla has refunded customers who were double-charged for new electric cars in mid-March, and has offered them $200 in credit at its online store, six people told CNBC on Wednesday.
- Tesla customers charged twice for a car were refunded their money a week later, CNBC reported.
- Tesla offered the customers $200 in credit to spend at the company's online store.
- The buyers were left with bills of up to $142,000 and were charged for overdraft fees.
Tesla refunded the extra money about a week after the customers told CNBC that Tesla had charged them twice without authorization and left them with bills of up to $142,000.
The customers said they received the money back on their double charges on or before April 1, but that they also had to pay for overdraft fees from their large bills.
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Elon Musk's car company sent the overcharged customers an email, which they shared with CNBC, that apologized and gave them $200 in credit. Tesla said the credit must be used in a single transaction, would expire on January 30, 2022, and couldn't be spent on Tesla Tequila.
Tesla didn't immediately respond to Insider's request for comment.
Three California-based Tesla customers first shared their stories with CNBC in March. CNBC's journalists reviewed their purchase agreements, correspondence with Tesla, and bank statements.
Clark Peterson, Tom Slattery, and Christopher T. Lee initially told CNBC they had purchased Teslas ranging from $37,000, the price of a Model 3 sedan, to $71,000, the cost of a Model Y crossover SUV with premium features.
A former banking executive from North Carolina, who wanted to remain anonymous for privacy reasons, also told CNBC he was charged twice for a new Model Y costing about $54,000.
These buyers all authorized the payment of their brand-new electric vehicles through ACH direct debit, but the next day found that the money had been taken from their account twice, meaning in total they had spent between $74,000 and $142,000 on the cars.
Now they've been refunded, they said Tesla customer service needs to improve.
Peterson told CNBC: "While happy to have the whole situation sorted, I still feel that the response time was inadequate. It took days before Tesla had any kind of response, and they were holding our significant funds the whole time. And it took them five minutes to take those funds from our account."
Another Tesla customer, Terry Oelschlaeger, told Insider he was also double-charged for a Tesla Model Y costing $53,993.70 on March 25. He shared his bank statement with Insider, showing a duplicate charge for a new car.
Oelschlaeger said he phoned the company three times to complain and drove to a Tesla service center in California, where an employee told him the error had impacted "many" buyers.
The company told him the refund would arrive in his bank account in one to three business days. He eventually received a payment in full from Tesla on March 31.
This is probably just a game to get around the Canadian tax credits. They will sell an unlock after the fact to get the whole range and autopilot back.