Window recall in Washington

Sobmartin

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Has anybody been able to get their windshield and roof glass fixed yet on the recall? My dealer is unresponsive to my call other to say “We don’t do glass.”

sitting at Bill Pierre ford and Dealers Autoglass they are starting the recall now
Sponsored

 
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Imkayla88

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Hi I am in Florida but called a dealership to schedule it. They told me they will have to schedule me and then call a third party to come do the work. I forget the name of who she said will come do it. But they were willing to schedule me as early as next week.
 

Illahee

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Has anybody been able to get their windshield and roof glass fixed yet on the recall? My dealer is unresponsive to my call other to say “We don’t do glass.”
Yesterday I dropped my MME off at the Bellevue dealer where I first received the car. They said it would be sent to a "glass shop" for the repairs and it could take 4 or 5 days. They provided me with a complimentary rental car.
 

JoelOclock

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Yesterday I dropped my MME off at the Bellevue dealer where I first received the car. They said it would be sent to a "glass shop" for the repairs and it could take 4 or 5 days. They provided me with a complimentary rental car.
Did it get done?
Last time I scheduled there they neglected to tell me they couldn’t do the work till I was on my way to them
 
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Sobmartin

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Did it get done?
Last time I scheduled there they neglected to tell me they couldn’t do the work till I was on my way to them
called several times again. Never got a call back
 


Illahee

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called several times again. Never got a call back
I dropped it off last Friday morning and haven't heard anything yet but the glass shop presumably has only had it for about 2-1/2 days. I let you know when I get it back. Hopefully this week.
 

TruWrecks

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Find a dealer that has a body shop attached. Mine got mine done with 2 days notice. Dropped the car off Monday morning. Had it back Monday Evening. Both windshield and pano roof were resealed.
 

CeramicShark

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Has anybody been able to get their windshield and roof glass fixed yet on the recall? My dealer is unresponsive to my call other to say “We don’t do glass.”
I tried to take it to the Kirkland Ford dealer (Where I got the car). They didn't bother to tell me until I got there they didn't have the parts.

Scheduled an appointment in Issaquah. Called to check on that one the day before and they told me they had no parts so they rescheduled for two weeks after Ford said they would ship the parts. I took my car last week to that appointment but got told when I arrived that their body shop hadn't had a chance to do it once to practice on a stock car so they wouldn't do customer cars.

I was advised to wait until January or February. Their advise was "Do you want to be one of the first they do and learn on?".
 

RickMachE

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Their advise was "Do you want to be one of the first they do and learn on?".
Advice

I told my dealer I do not want to be the guinea pig. Mine's in this week for some bodywork and the courtesy software upgrade and NOT the windshield / roof, which I will put off until next year.
 

Hoovertac

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Has anybody been able to get their windshield and roof glass fixed yet on the recall? My dealer is unresponsive to my call other to say “We don’t do glass.”
Appointment scheduled for 12/31.

When I initially went to Titus/Will in Tacoma they were Ernest & asked me to come back in a few days so they could get a better grasp on the recall details...(a few days later)... they scheduled an appointment for 12/31 to address the glass and install software. Don't really feel like I need the glass recall. Things seem fine in that department. I pushed back slightly explaining that the windshield was already replaced last month due to a rock...LTS...bringing the car in anyway as I don't want it to look like I was knowingly ignoring recall notices.
 

beymax

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Has anyone in the Bellevue/Seattle area got their windshield recall taken care of? I called the dealership in Issaquah a few weeks ago and never heard back. Not in a rush, just wondering which place does a good job if anyone's already gone through this.

thanks!
 

JoelOclock

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Has anyone in the Bellevue/Seattle area got their windshield recall taken care of? I called the dealership in Issaquah a few weeks ago and never heard back. Not in a rush, just wondering which place does a good job if anyone's already gone through this.

thanks!
Dropped mine off in Bellevue today. Said it’d be a week
 

ajmartineau

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The body shop that was going to schedule mine said they would most likely have the car for a month because the glass typically breaks and parts are not available. I haven't called back to see if they finished the one they had in their shop last month.
 
 




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