breeves002
Well-Known Member
- First Name
- Sam
- Joined
- Feb 21, 2021
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- 90
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- 3,548
- Location
- St. Louis, MO
- Vehicles
- 2021 Mach-E GT PE
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- #1
SSM 50824 - 3 June 2022 - 2021 Mustang Mach-E/F-150 - BlueCruise Feature Inoperative With A Keep Hands OnSteering Wheel Message Displayed In The IPC After Field Service Action (FSA) 21G01
Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel cluster (IPC) after performing FSA 21G01. This may be due to an image processing module A (IPMA) configuration concern. Using the Ford Diagnosisand Repair System (FDRS), download and run the IPMA - Image Processing Module A(IPMA) Configuration app. Clear all diagnostic trouble codes (DTCs) after programming and/or running the configuration app. Verify that the BlueCruise feature is enabled and properly functioning by following the FSA 21G01 technical instructions.
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For anyone who's dealer is having issues getting BC to work with 21G01.
Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel cluster (IPC) after performing FSA 21G01. This may be due to an image processing module A (IPMA) configuration concern. Using the Ford Diagnosisand Repair System (FDRS), download and run the IPMA - Image Processing Module A(IPMA) Configuration app. Clear all diagnostic trouble codes (DTCs) after programming and/or running the configuration app. Verify that the BlueCruise feature is enabled and properly functioning by following the FSA 21G01 technical instructions.
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For anyone who's dealer is having issues getting BC to work with 21G01.
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