So, interim update - I left a message for the sales manager this morning, but hadn't heard back from him by 4pm, so I asked my hubs (a.k.a. "The Switch") to call back. He gets the sales manager on the phone, talks to him for a bit and apparently he "has a sure-thing FE in the same color that he...
Thanks for all of the responses! It's been a decade since we last bought a car, so I'm not even sure what is "normal" these days. I have confidence that the dealership will make it right, but I wasn't sure what that looked like. Thanks again and l will post updates when I hear back.
So we may have inadvertently poached someone's pre-order. The dealer goofed and thought that the customer had cancelled the pre-order so they sold us the car. We did finance paperwork and paid BIG down-payment, and were told we'd get the car when it's delivered 03/01-ish. Dealer called on Sunday...