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  1. Latest update ‘broke’ hands on auto cruise

    My car is a 2021 without all round cameras so no proper Blue Cruise availability but it did have the ā€˜hands on’ variant where is would stay in lane with adaptive cruise enabled. However the latest update (priority update 24-PU0102-SVD-FX2) seems to have broken the feature. The blue circle...
  2. Door latch DCME failure

    Posting as useful info… 2021 Std range AWD. Problem started a week ago whereby I was getting a ā€˜door malfunction, service required’ message every time I started up the car along with a very annoying ā€˜bonging’ sound. Pressing OK would clear the message until next time. All the doors seemed to...
  3. Seat care

    Given that the seats are not actually leather, is it best not to use leather cleaner on them and certainly not leather feed? What do people use to keep them clean , fresh and supple?
  4. Alexa not connecting

    All was working fine until today when I try to use the Alexa app in the car and she responds with ā€˜I’m having trouble connecting, please check your internet connection’. As far as I know, I haven’t changed anything although the car has performed an OTA update at some Point today. FordPass is...
  5. Keyless locking disabled?

    Had my Mach-E (2021 UK car) and having a bit of an issue working out why the illuminated keypad on the door will not unlock the car. The car didn't come with the card showing the factory code but I managed to read the 7 digit code off the BCM in the passenger footwell. However, if I try to use...
  6. New UK owner

    Just picked up my Mach E which is a 2021 std range AWD model. lovely car and I’m really pleased with her. All my cars tend to get names and naturally the Mustang will be called Sally. this is my first fully electric car and is replacing my 2005 Range Rover L322 which I’ve had for nearly 10...
  7. Used purchase, should I reset?

    I’m picking up my 2021 Std range AWD Mach-E later today and pretty excited I can tell you. i’ve found out that I can do a factory reset to remove all trace of the previous owner (FordPaas, phone sync etc.) but am I likely to hit any unexpected issues when I try to connect for the first time...
  8. How to work out what options fitted

    Hi, just joined the forums from the UK and looking to purchase a used Mach-E (probably 2021 or early 2022). it seems that there is a lot of technology on the cars and some of it optional. A couple of dealers I’ve been to only know the basics (heated seats, cruise etc) rather than in depth. is...




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