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Thanks that's what I do as a workaround, but doesn't explain the sudden difference if the Charge Now to 100% option that's always been there...

My app also always offered it. It only just stopped in the last few days. No changes have been made to my Juicebox (which is not set with any schedule or Smart Charging)

This is not the issue I am having. Mine is not set in that way. In fact, just now I plugged my charger in and the car said "Charge Paused". I took it out and connected to a different EV - it charged no problem. Then when I plugged back in to the mach-e it now started again.

Here is what just happened, in case it gives anyone ideas about the possible problem... 1 - once again car did not charge overnight when plugged in and scheduled 2 - today, plugged car in to charge outside of schedule - didnt have the Charge to 100% option so just turned the schedule off for...

Hi all - I have just found that my "Charge to 100%" button is no longer appearing in the app. When I plug the car in outside of scheduled times, I used to be able to click the Details on the "Waiting to Charge" in FordPass and I had the option to initiate charging immediately, outside of the...

happened again for the third night in a row. charger works fine for my other car. in addition, now when I plug in and see the "Waiting to Charge" window with the Details button, I can no longer select Details and then "Charge to 100%". That button has simply disappeared. So now its not...

Hmm. Thanks for the answer but I don't know. My charger has lights that indicate errors and they're never one even this happens. And it never seems to happen when I manually start a charge, only when it's on the schedule... As far as I can tell. I guess it's possible that something is up with...

Hi - I have had my ME for almost two years. Initially had this happen a couple of itmes but not for some time. Then about a month ago started having frequently: I plug the car in at night (car s scheduled to charge to 90%) and wake up in the morning to see "Charger Paused" and always well...

Thanks for the offer. I've sent you this info several times already on problems I've had and all I ever get back is "call your dealer." No thanks

I have similar problems. For me they tend to happen after someone in my family has used the car and connected THEIR phone to either AA or CarPlay. They seem to connect no problem. But later/next day, when I get in the car it just really struggles to find and connect my phone to AA (connects...

Same - profiles are set up for some although not all. Either way, profile or not, it is reluctant to release the last user and let me connect again. Happens with iPhones but also with my son's Pixel. I just get no response or I get repeated "Wireless Connection Failed" messages after they...

Just to add a little more, I have noticed that sometimes in this situation I get the "Wireless Connection Failed" several times when trying to connect my AA and then eventually it works. Sometimes I dont get that message - nothing happens and I just keep trying until eventually it (hopefully)...

Having a very annoying issue - whenever someone in my family uses the car and connects their phone to Android Auto or CarPlay, when I subsequently get into the car I always have problems getting my phone to connect to Android Auto. It takes multiple tried where my phone just wont connect...

Ford took my info (similar to above) but was no help. For me this seems to have resolved itself with the new version of SYNC... Fingers crossed!

This worked perfectly. Thank you all for the guidance

I have not been able to figure out a way to set a target Charge Level when I'm charging away from home, away from my set Preferred Location. Can this be done on a one off basis?

Can this really be?

Well I certainly hope this is a matter of "when" they will reissue the software and not that they just won't ever reissue it at all. That would be incredibly problematic! However you would *think* (although I guess many of us are learning the hard way that this is a bad assumption) that @Ford...

They said they had to actually swap out and replace a module in the car. I dont think they rolled back an update - I think the new module had the older software on it, and Ford is now not letting them update to the newer software. And because my car had already updated in their logs, they cant...

Quick update - when the dealer put the new module in, it set me back to an older version of SYNC. Since then dealer took the vehicle back and has spent 2 days trying to get me to new version. They are really trying everything but, amazingly, Ford is essentially telling them there is nothing to...