fordpass

  1. Aahhcc11

    FordPass not responding

    are there issues with FordPass? Since I got my vehicle a week ago I’ve been unable to set charging or departure times via the app, they can only be done in the vehicle. I’ve tried logging out, uninstalling, all to no avail. I’m also having an issue with my home charging and finding my utility...
  2. FordPass App Isn't Responding, Please Try Again Later

    I have tried all of the trouble shooting tips except for deleting the app and starting over, and I could to use to get this message that ford pass is not responding. Worked fine for my first three days then all of a sudden I can’t program charging or departing times. Suggestions appreciated.
  3. AlpaChino

    Sorry, FordPass isn't responding

    Suddenly today, after more than two years of connectivity to FP, the app is giving me "Sorry FordPass isn't responding" when looking at current charging progress. The rest of the app seems to function fine, but pulling up the charging details is causing this error. Before leaving for a longer...
  4. Remote Climate Control in FordPass?

    Hey all, interested to get the group's opinions on climate control if it existed in FordPass... Add any additional context to your choice in the thread.
  5. Ford pass kWh added while charging Vs Emporia

    I’ve noticed that when I charge my Mach E the ford pass app even when it says charge complete is still added kWh. For instance this screenshot says it added more that the battery is capable of holding. My emporia app doesn’t show charging during the time it claims to have charged, charging ended...
  6. Kburgtor

    Michigan FordPass not showing Waiting to Charge, Charging, Charge Complete after Update

    After Ford Power-Up 5.1.1 update the Waiting to Charge, Charging, Charging Complete messages no longer show in FordPass.
  7. DadzBoyz

    [Updated] FordPass Redesign/Dark Mode Idea

    I've had some ideas bouncing around in my head for a FordPass redesign and Dark mode. I don't have PhotoShop, so I just put this together in PowerPoint (Graphic Artists CRINGE....). The colors aren't just right for a couple of reasons. One of those is that the icons that I used for car...
  8. Benken

    Essential Ford, Stuart, Fl

    I made a reservation for service via the FordPass app. linked to my Mach E, FFE, and waited several days for my appointment. When I arrived I was informed that I only had an appointment for QuickLane, would have to make another appointment, wait again, and return with my car at that time. I went...
  9. Mach-E won’t stop charging to 100%

    I’ve tried changing the settings both in the car and within FordPass so that it only charges to 90%. But whenever I plug it in, it shows a target level of 100%. Has anyone else had this problem?
  10. 2021 Premium MME - Bluecruise functionality potentially doesn't match window sticker/VIN

    @Ford Motor Company - I have a 2021 MME premium and have never been able to use Bluecruise. I've taken it to a few Ford dealerships for updates multiple times, FSEs looked at it several times, the BEV team is engaged, Ford pass team, and the Subscription team. In my last call, Ford subscription...
  11. AlpaChino

    Ford Customer Service claims no models built before 7/7/21 will see a frunk button in FordPass

    I recently had a few software updates applied at the dealer, including the BCM module. This added the electronic front release functionality with the door keypad (which I'm very thankful for), however the button on the Sync 4a screen is still greyed out. In the Fordpass app the frunk button is...
  12. Can't set preferred charge times

    I recently installed a level 2 charger at my home, I'm wanting to set my preferred charge times to be between 10P and 6A. Unfortunately, everything I've tried has not worked: Using the FordPass app: When I try to save a preferred charging time via the FordPass app, I consistently get the...
  13. cryptk

    Severe PaaK issues with FordPass 4.25.0 on Pixel 7 Pro

    Has anyone else had a horrible time with Phone as a Key with the most recent 4.25.0 FordPass update? Ever since that update, I have a maybe 20% chance of PaaK actually working, luckily I am very familiar with the process to use the door code and backup start passcode. After almost 2 weeks of...
  14. FordPass App won't (totally) connect with vehicle

    I have a 2022 AMERICAN Mach-e that we brought with us to Norway for a 3 year military tour. Ever since the vehicle was loaded onto the boat in October 2022, we have been unable to connect our FordPass Apps to the vehicle to get it's location, turn it on/off, lock/unlock, set charging times or...
  15. FordPass Location Feature Now Lagging A Lot

    When I first got my 2022 Mustang Mach-E RWD Select, the location tracking from the map on FordPass was pretty good. Most of the time the last updated part of the location tracking would say 1-2 minutes. Now I am only seeing it at over an hour and even close to several hours at different points...
  16. benjamincorgi

    FordPass app and Mach-E OTA updates not syncing

    Hi everyone! I have a 2021 Mustang Mach-E Select that I just bought used a few days ago, and I added it to the FordPass app, and it says I have a software update (3.6.1), but when I get to the car, it says my software is up to date. I connected to wifi, and still no luck. If you need...
  17. New "Inhibit Update?"

    Took a drive this evening and noticed a notification for an “inhibit update” at 2am. Any idea what this update is? I got 3.5.4 the other day so I’m not sure what this update is for. Thanks for any insight! I drive a 2022 Select eAWD. I’m in the Early Access program.
  18. FordPass Vehicle status should include 12v battery status

    Along with tire pressure, how about adding 12v battery status. I’d be more interested in that than the tire pressure.
  19. I got the power-up that handles 22S41, but FordPass still says that 22S41 is incomplete

    Has anyone else seen this? On August 13, the update was applied that handles 22S41 (see screenshot). But FordPass still says that the SS241 recall is incomplete. Is this just the sort of thing where this takes time to clear up? Or should I get this addressed at the dealer (which I am a little...
  20. Extended Warranty

    I bought my 2022 Select eAWD in May from Tracy Ford in California. In my contract, I purchased an extended warranty for 5 years / 100,000 miles. According to my contract, the warranties are called “First Extended Warranty” and “Platinum Protection Plan”. Looking at it now, it’s strange they...


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