software issues

I had a faulty APIM module several months and got it replaced under warranty. Unfortunately, since then, the navigation software has been broken. I've been in regular contact with my servicer at my local dealership, and she tells me that when they installed the new APIM module, they had to...

I have a 2023 MME Premium AWD ER that I purchased in January this year. for the life of me I can not figure out how to fix the issue I am having with the rear hatch. when pushing the button on the key fob or the exterior soft touch button the hatch will only open a very small amount. I have to...

Last night when I exited my 2021 Ford Mustang Mach-E I acknowledge that update 4.2.5 would occur at 1 am. This morning at 8 am I went to my garage and saw that the side mirror view lights were blinking and that I could not open the car with with either my FOB or via Ford Pass app. When I began...

Pretty frustrated about my terrible experience with Fairview Ford and the lack of regard they had, even after calling to complain they said they would take care of it that same week and never did, I sent an email to @Ford Motor Company to a few of their Executives and explaining my experience to...

Please correct me if I’m wrong, but I’m almost certain that there used to be another drop-down within the “Phone List” settings page that allowed you to manage additional settings (setting Favorite Device, contact management, etc.). Any idea why it’s not showing up for me anymore? A software...

This is the function that slides the seat back when turning off the car and to ease your exit of the vehicle and slides it forward when you start the car. It used to work no problem but suddenly stopped. Tried switching the function off and on. Any other ideas? Anyone else have this problem...

On Tuesday, I took my 2021 Mach-E into my local Ford dealer, so that they could manually install the necessary updates to enable Blue Cruise. A bit of background, back in late-January my vehicle stopped communicating with Ford Pass. I think this was a common issue with one of the OTA updates...

I've had my Mach-E for 4 months now and I have noticed the infotainment screen has been very slow, especially upon starting the car. Is everyone else's screen slow or is it just me? Is there a software update coming to fix this issue?

Curious if anyone else has experienced issues like this. My Mach-E has been acting just fine (besides PaaK issues) up until last week. The software has been behaving really weird. Every time I turn the car on there's a different quirk. Here's some stuff I've had happen: Radio won't turn off...

Anyone else’s car is not getting OTA updates? I’m getting none whatsoever. I know there have been at least two here in the U.K., probably more, but the last “update” my vehicle had was the software version that was installed when it was built way back in February. I’ve raised the issue with...

I’ll start this post by saying how much I love my Mach-E and I understand that it’s the first run of first generation car. I know in time it will become one of the best cars on the road once they iron out all the issues, most of which seem to be software related. I’ve put about 2000 miles on...