I'm having the same problem as you. My car updated to 3.6.1 a couple days ago. Today FordPass is not updating car info (battery %/ estimated range) though PAAK is working. I also get this prompt when I tap on "Connected Vehicle Features".My mach e just updated 21B36 last night then Fordpass won't connect it instantly. Try to master reset and delete/add VIN. It won't work. Connectivity function wasn't selectable. Anyone has same issues?