FordPass 5.17.1 seems to have lost charging locations

[EELinneman]

Just got the latest on the iPhone and it cannot find charging locations anywhere now. Played with the filters, still no charging. Is it just me?

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[ChasingCoral]

Look in the Energy tab at the bottom, Schedule is the section, Preferred Charge Times.

If that doesn't work, try restarting your phone.

 

[BOBSOV]

Just got the latest on the iPhone and it cannot find charging locations anywhere now. Played with the filters, still no charging. Is it just me?

Must be a crash in the system. im on v15.7.0 and charging was there and it just went blank and now is gone. Its not just you mine actually went out while i was looking at it. just get a NO RESULTS FOUND message..

 

[2FlyMache]

Looks like public charging search is messed up

 

[sukhoi_584th]

I think something is up with the servers. Maybe 30 min ago the Android app wouldn't open. I killed it, but then had to login when I reopened it.

 

[Charge_Rob]

Update: The FordPass iOS outage has been resolved. Public charging search and activation should be functioning normally for iOS users.

There is currently an issue with Public Charging search on FordPass impacting iOS users only - regardless of app version. Android and the Public Charging app seem unaffected.

If you're on iOS and need to find or activate a charger in the meantime while they fix the issue, try out the Public Charging app on the vehicle's touchscreen.

For more on how to use the Public Charging app to pay for charging: https://www.ford.com/support/how-to...-charge-session-for-my-ford-electric-vehicle/

 

[TD1273]

Just got the latest on the iPhone and it cannot find charging locations anywhere now. Played with the filters, still no charging. Is it just me?

I updated to 5.17.1 yesterday or the day before all of the charging stations are listed on mine

 

[janstubbs]

Must be a crash in the system. im on v15.7.0 and charging was there and it just went blank and now is gone. Its not just you mine actually went out while i was looking at it. just get a NO RESULTS FOUND message..

 

[janstubbs]

Mine logged me out, then after I re logged in, crashed with a white screen saying FORD in the middle.

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