Never received an OTA update

kdawg826

Member
First Name
Kieran
Joined
May 30, 2026
Threads
2
Messages
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Location
Saffron Walden
Vehicles
Ford Mustang Mach E
New member here.

my problem/issue - After owning my Mach E for a year, I have never received an OTA update. It’s a 2022 AWD Ext range, connected to home WiFi when parked on the drive.

I have been in and out of my local dealership with recalls (so maybe updates are done then?).

my main concern is I have no option to enable BlueCruise. I believe I have the hardware from my research because I have those IR sensors above the steering wheel.

many owners seem to get OTA every month or so, I’ve not had a single one which I find confusing.

My Sync version is 25259, revision 2117 (this has just been at the dealer for a camera recall).
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