Problems Problems

[Richard Pittack]

Had my Mach E serviced last week, they had the car over the weekend. Collected Monday, dirtier than it went in. Now three days later, there is a warning that the car needs servicing, a warning of problems with the high voltage battery and a warning of a power train failure/reduced power. I

I have now been advised, four weeks after the car went in that parts have been ordered for the battery, but they are not in stock, nor do they know when they will be in stock.

I worked out today that my Mach E has had one fault or another for eleven of the thirteen months that I have had the vehicle.

Having spoken to another Mach E owner yesterday, who was given a brand new car, I have asked Ford for the same, not sure what reaction I will get to this.

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[hayzl313]

hi! I just posted a wrap up on my thread. This happened to me 3 weeks ago. I had a separate issue where an OTA update didn't update properly and it was draining the 12V battery. I also had the HVBJB recall on my car. My 12V was replaced after completely dying and the recall update was done. Someone in the FDRS forum can probably look up your VIN and see what was done vs what needs to be done for your car. Good luck and don't wait until you get stranded like me!

 

[lprobinson]

Had my Mach E serviced last week, they had the car over the weekend. Collected Monday, dirtier than it went in. Now three days later, there is a warning that the car needs servicing, a warning of problems with the high voltage battery and a warning of a power train failure/reduced power. Has anyone else had all these problems at the same time.

Curious as to which trim you have?

 

[HutchRed]

hi! I just posted a wrap up on my thread. This happened to me 3 weeks ago. I had a separate issue where an OTA update didn't update properly and it was draining the 12V battery. I also had the HVBJB recall on my car. My 12V was replaced after completely dying and the recall update was done. Someone in the FDRS forum can probably look up your VIN and see what was done vs what needs to be done for your car. Good luck and don't wait until you get stranded like me!

Interesting, I wonder if this is what happened to us. Woke up to a bricked car yesterday and once I was able to get in and jump the car (as per ford's instructions) I was getting all sorts of 12v system errors. Hoping Ford can figure it out. Our car was in the shop for 30 days from March to April and now back in July.

Car will be sold once we get it back tbh, I dont have time for this.

 

[hayzl313]

I got "lucky" it seems compared to others. My dealership let me know up front it would take a week just to look at the car when it got towed there and I happened to have already had a case ticket opened with Ford from all the alerts. I know how frustrating it can be and the headaches aren't worth it for everyone. After driving some ICE rentals and one Polestar I was happy to have the Mach E back. We'll see how it goes if anything else happens but for now she's a keeper ?

https://www.macheforum.com/site/thr...n-reduced-high-voltage-battery-warning.18342/

 

[hayzl313]

In case anyone here needs this link

https://www.macheforum.com/site/thr...n-reduced-high-voltage-battery-warning.18342/

 

[Dermot Vermin]

Had my Mach E serviced last week, they had the car over the weekend. Collected Monday, dirtier than it went in. Now three days later, there is a warning that the car needs servicing, a warning of problems with the high voltage battery and a warning of a power train failure/reduced power. Has anyone else had all these problems at the same time.

What dealer was it?

 

[Richard Pittack]

Curious as to which trim you have?

AWD short range, had the problem since last Wednesday and still waiting for the dealership and Ford Rental to sort out a replacement car whilst it is in.

 

[Richard Pittack]

What dealer was it?

Trustford Edgware Road

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