Machetraccs
Active Member
- First Name
- Jon
- Joined
- Feb 11, 2024
- Threads
- 4
- Messages
- 39
- Reaction score
- 43
- Location
- Florida
- Vehicles
- 2022 Mach E
- Thread starter
- #16
Ya its wierd. They said they turned on something that will monitor the next 15 drive cycles and if the error pops up again they will be notified and logging it. I would need to bring it back in.100% agree with you Jon!
How will they improve if they don't see the problem?
When speaking with various Ford support resources they have always been polite and sometimes they even try to help but so far my experience says they aren't really adding any value for the customer.
The roadside assistance group is the worst IMO and yes I know that is a contracted company but they represent Ford to the customer and they should be responsive.
@Machetraccs sorry the dealer couldn't confirm the issue. Something triggered the messages and now you have doubt in your mind.
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