6/20/22 Build Week Gang

HankScorpio

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How'd you get info on who is trucking it in to the dealer? From your dealer or the chat?
Seems like most cars that end up in Wilmington via Norfolk Southern are transported by United Road. They've got a simple delivery receipt lookup tool on their site and that was my first stop. That tool showed that my car was in their system, and from there I was able to sign up for more detailed tracking.
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SWO

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Seems like most cars that end up in Wilmington via Norfolk Southern are transported by United Road. They've got a simple delivery receipt lookup tool on their site and that was my first stop. That tool showed that my car was in their system, and from there I was able to sign up for more detailed tracking.
Interesting.

I put my VIN in their site and it's in the system. You said your car is pending, how is that different from mine below?

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HankScorpio

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Interesting.

I put my VIN in their site and it's in the system. You said your car is pending, how is that different from mine below?

Screenshot_20220717-195036_Brave.jpg
Nice they have the delivery receipt tool to quickly check if you're in their system. Next step would be to hit that "Register" link and input your own email address.

United Road will send you a temp password. Once you have that, open the nav on their site and hit the OVISS Login menu item. Once you're logged in, hit the green Search button, in the "Search By" drop down select VIN, and then input your VIN to that box on the right. It should come back with a listing for your car.

Typically it'll show the status as inactive until your rail car has been unloaded. Mine just switched to Pending Pickup this evening.
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SWO

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Nice they have the delivery receipt tool to quickly check if you're in their system. Next step would be to hit that "Register" link and input your own email address.

United Road will send you a temp password. Once you have that, open the nav on their site and hit the OVISS Login menu item. Once you're logged in, hit the green Search button, in the "Search By" drop down select VIN, and then input your VIN to that box on the right. It should come back with a listing for your car.

Typically it'll show the status as inactive until your rail car has been unloaded. Mine just switched to Pending Pickup this evening.
Screenshot_20220717-205143_Brave.jpg
That's very helpful. Looks like I am still inactive.

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MMENJ

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Nice they have the delivery receipt tool to quickly check if you're in their system. Next step would be to hit that "Register" link and input your own email address.

United Road will send you a temp password. Once you have that, open the nav on their site and hit the OVISS Login menu item. Once you're logged in, hit the green Search button, in the "Search By" drop down select VIN, and then input your VIN to that box on the right. It should come back with a listing for your car.

Typically it'll show the status as inactive until your rail car has been unloaded. Mine just switched to Pending Pickup this evening.
Screenshot_20220717-205143_Brave.webp
How did you find out you were on United Road? My last stop was East Decatur on July 13th and that’s where the rail stopped. Ford Chat only has that info also, but I’m inclined to think the car has moved on but I doubt on a hauler, from Chicago?

Edit, nevermind, surprisingly, United has mine also, just need to dig in a little further. I can’t seem to register, don’t see an option for it.
edit again, had to register from my phone.
 
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MMENJ

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So this means my car is actually in Newark now? Or does it just mean it’s on its way to Newark, and just showing the Newark to dealer route it will take once it gets to Newark?

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SWO

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So this means my car is actually in Newark now? Or does it just mean it’s on its way to Newark, and just showing the Newark to dealer route it will take once it gets to Newark?

BF9C358C-251B-4AB5-9FE1-B378AA7D0923.png
I think all that map shows is the route between pickup and delivery address. What is the actual status of the vehicle? Is it pending pickup? Inactive? Something else?
 

kwlinder

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So this means my car is actually in Newark now? Or does it just mean it’s on its way to Newark, and just showing the Newark to dealer route it will take once it gets to Newark?

BF9C358C-251B-4AB5-9FE1-B378AA7D0923.png
If you’re showing inactive, then you haven’t been unloaded in Wilmington yet. Once you’re unloaded and ready to be picked up for delivery to the dealer, your status will change to “Pending Pickup.”
 

MMENJ

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I think all that map shows is the route between pickup and delivery address. What is the actual status of the vehicle? Is it pending pickup? Inactive? Something else?
I’m inactive right now, am I in Wilmington? Then going to Newark? Then waiting to go from Newark to dealer? My last status was in Illinois and no idea where the car is now but the vin is registered on United showing this map.
 

MMENJ

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If you’re showing inactive, then you haven’t been unloaded in Wilmington yet. Once you’re unloaded and ready to be picked up for delivery to the dealer, your status will change to “Pending Pickup.”
My start point is not Wilmington like some of the other ones on here, my start point is Newark so I don’t know if I’m hanging out in Wilmington or not.
 

kwlinder

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My start point is not Wilmington like some of the other ones on here, my start point is Newark so I don’t know if I’m hanging out in Wilmington or not.
Sorry you're right, Newark. Just have Wilmington on the brain (my railcar has been sitting there since Friday with no action).
 

MMENJ

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Sorry you're right, Newark. Just have Wilmington on the brain (my railcar has been sitting there since Friday with no action).
How did you track your rail to Wilmington? Last and only info I have was East Decatur on the 13th.
 

Earlofsandwich

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anyone else having issues with the ford chat button not showing up on their screen? for some reason it won't pop up.
 

Renton777

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My car has been shuffled around KC and now has a new rail car number and location, so progress is being made:

Railcar # TTGX255608 (Norfolk Southern Corp ) and location is Ramp 6U, Muncie, KS as of 07/12/2022

I am starting to get a little paranoid that my car has fallen into the Ramp 6U Muncie, KS black hole. Ford chat doesn't have any updated info and there is no tracking info for the railcar through Norfolk Southern. I know some people have had their car just show up hundreds of miles away from Muncie without any tracking info, so I am trying to convince myself that my car is covertly on the move to me...…but I have seen other people who's cars get stuck in KS for a month or more :confused:
 

SWO

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anyone else having issues with the ford chat button not showing up on their screen? for some reason it won't pop up.
Appears to be working for me.
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