Mach-e-in-MI
Active Member
- First Name
- Marc
- Joined
- Oct 25, 2021
- Threads
- 8
- Messages
- 37
- Reaction score
- 32
- Location
- 48187
- Vehicles
- 2022 MME GT-PE, 2020 Jeep Wrangler Rubicon
- Thread starter
- #1
Gang. I am growing increasingly frustrated at the pathetic QA (Quality Assurance) for their OTA updates. It seems each time they send us an update, they screw something else up - but usually it's around resetting the Ford Pass App charge settings.
In many cases, we found that after the update, our preferred home charge settings have been deleted and replaced with a "charge target of 50%" with charging times limited to "2am-12am" which makes absolutely no sense.
Now -let me preface it with the fact that I had signed up last Spring for the DTE Charging Forward Smart EV Charging program which is a joint test with Ford that allows them to temporarily pause charging during high demand times. Since they can't just turn off the electrical circuit, it appears that they are going into the Ford pass app and modifying the settings.
Figured -whatever -peak demand is during the day and I never charge then but they've been screwing with an interruption from Midnight to 2AM so maybe this is related?
Anyways, more disconcerting is the following:
-Had to completely re-do my preferred charge times this morning since it was stuck with 50% between 2am-12am..
-It properly saved my current address under the home profile
-Set it to charge since today is Sunday and within my EV charge program low rates.
-It was definitely set to charge to 90% - it blew past this on it's way to 100% (we have only charged 1 time to 100% for a road trip).
-Attempted to stop it from charging by hitting the "stop charging" button in Pass app. It appeared to accept but kept charging.
-Tried a 2nd time -still kept charging.
-Had to physically unplug to stop it from charging.
-The address Ford Pass thinks the vehicle is at shows a house across the street. I've NEVER seen this before.
-I did not accidentally hit the "charge to 100%" button in the app. You can see my charge setting before I unplugged was at 90% though the distance to empty was not updated.
Has anyone else seen this behavior with the latest PowerUp update (charges to 100% regardless of settings or reset all times).
PS: Android Auto has also been meesed up since the last PowerUp update for phone calls. We've had to call others 2-3x before it doesn't hang up on the first or 2nd ring. Not sure if this update will fix it but we've completely deleted and re-sync'ed the phone via Bluetooth profile to no avail.
Anyone else has this happen to them? Is there an easy means to point Ford to this posting so they can investigate. I am not going to spend 30 min on the phone explaining it all.
THANKS IN ADVANCE GANG! Besides the pass crap around charging and android auto phone calls - I can say, we've really not had any other issues with the car.
In many cases, we found that after the update, our preferred home charge settings have been deleted and replaced with a "charge target of 50%" with charging times limited to "2am-12am" which makes absolutely no sense.
Now -let me preface it with the fact that I had signed up last Spring for the DTE Charging Forward Smart EV Charging program which is a joint test with Ford that allows them to temporarily pause charging during high demand times. Since they can't just turn off the electrical circuit, it appears that they are going into the Ford pass app and modifying the settings.
Figured -whatever -peak demand is during the day and I never charge then but they've been screwing with an interruption from Midnight to 2AM so maybe this is related?
Anyways, more disconcerting is the following:
-Had to completely re-do my preferred charge times this morning since it was stuck with 50% between 2am-12am..
-It properly saved my current address under the home profile
-Set it to charge since today is Sunday and within my EV charge program low rates.
-It was definitely set to charge to 90% - it blew past this on it's way to 100% (we have only charged 1 time to 100% for a road trip).
-Attempted to stop it from charging by hitting the "stop charging" button in Pass app. It appeared to accept but kept charging.
-Tried a 2nd time -still kept charging.
-Had to physically unplug to stop it from charging.
-The address Ford Pass thinks the vehicle is at shows a house across the street. I've NEVER seen this before.
-I did not accidentally hit the "charge to 100%" button in the app. You can see my charge setting before I unplugged was at 90% though the distance to empty was not updated.
Has anyone else seen this behavior with the latest PowerUp update (charges to 100% regardless of settings or reset all times).
PS: Android Auto has also been meesed up since the last PowerUp update for phone calls. We've had to call others 2-3x before it doesn't hang up on the first or 2nd ring. Not sure if this update will fix it but we've completely deleted and re-sync'ed the phone via Bluetooth profile to no avail.
Anyone else has this happen to them? Is there an easy means to point Ford to this posting so they can investigate. I am not going to spend 30 min on the phone explaining it all.
THANKS IN ADVANCE GANG! Besides the pass crap around charging and android auto phone calls - I can say, we've really not had any other issues with the car.
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