Search results

There is still one annoying noise left, a squeaking when touching the steering wheel ever so slightly, and at the start of every turn. I would not even dream of the dealer bothering about curing this.

There are a few threads about this but I have solved it so would like to share feedback. I was experiencing very loud clunking noise when turning sharp on startup and especially in cold ambient temperatures, as if the wheels were being dragged while locked. The Ford dealer claimed they could...

Ford sent me to the dealer for this, has anyone else encountered it? I see in this forum "various dtc in the rfa module" with ssm-50845 but not with 50815. Sounds like "flush the memory" sort of problem? (I really don't think i mis-typed it). The problem i'm trying to cure is of being unable...

Here is the work description and receipt.

Very happy to report that the car is now fixed, exactly one week after placing that phonecall to Ford. I have not picked it up as I'm traveling but it's ready and charged waiting for me. I'm very grateful to this forum for the guidance.

My dealer told me that in order to replace "the connector" (he acknowledges this is "what some people call a junction box") they have to remove cells because it's placed under the HV battery.

Thanks again Rob. The dealer has issued me a little EcoSport replacement, not exactly a luxury car in the New England freezing temperature, but it does put some pressure on them.

Thank you Rob! I just called Ford at the number provided in the beginning of this thread and discovered that the dealer had not actually escalated to Ford, so the customer service rep called them and did the escalation for me. According to the rep the part is out of stock from the manufacturer...

My GTPE joined the club; purchased in August, 2800 miles, got "Service Soon" version on December 13. Called Boston area dealer, they offered appointment mid-February! Called the dealer I bought it from, they took me in same-day despite taking normal appointments mid-January. Now waiting for...