Mine has been in since January. HVBJB and BECM, expecting my car back this week. Same experience with Ford, kept me updated 2x per week and did what they could to expedite the parts. It's a fairly lengthy repair as they need to lower the battery.
I should make a minor correction. I was able to fast charge once, I tried it 3 days after getting the vehicle, was able to charge for 10 minutes. Immediately after getting back in, I got the powertrain malfunction / HV battery warning upon starting the car.
Every attempt following that session...
Thanks, I drove almost 4k miles and have never DCFC. However I also never drove without some type of error "powertrain malfunction" so it needed to be done. Being tethered to within 125 miles of your house isn't feasible long term. Glad Ford engineering is involved, an expected learning curve at...
I asked that, but the moment I return the dealer car, it's another wait to get it back! I had to wait over a month for them to get an available rental. I also think at this point it's not fully assembled to take back. Just a frustrating experience overall.
What is the longest your MME has been in the shop for? I'm currently at 36 days, with no end in sight.
Between covid at the dealership, and parts delays, this is absolutely insane.
After the HVBJB was completed, Ford engineering advised to replace a BECM as well.
I know it's already a lemon...
Dropped vehicle off on 1/19 and vehicle is still there. I check the app occasionally, and vehicle went into deep sleep about a week ago. Shop keeps promising to get on it soon. I've heard "covid" excuse, but in reality I think they have limited staff who are capable of working on EV's...
I'm in the same boat. Make sure you have them call the Ford hotline. They will run a series of tests to determine where the issue is. I'm not technical enough to explain the tests, but some type of pinpoint test. Once it fails that - they should recommend next steps. On mine they are replacing...
No updates thus far. I have L2 at my house and job, so DCFC is only needed for road trips. So far I have yet to get into dealer. Between holiday, covid and waiting for a loaner car I'm hopefully I'll get into dealer by mid month.
After weeks of working with Ford, the dealership and IT, it appears my vehicle needs to have the high voltage battery junction box replaced. Vehicle is unable to charge on DCFC. Works on L2 just fine, but charge fault and powertrain malfunction, HV battery errors galore on any EA charger...
Yes, same thing started happening to me this morning. Presets in Sirius (and channel left/ right) take at least a minute to change. Did sync soft reset, didn't help. In pic, playing channel 12, but I pushed hits 1 a minute ago
Good Day. I'm trying to self investigate an issue I'm having with DCFC with my 2 week old MME. I went to an EVgo 50kwh machine in CT. Initiated a session and successfully charged for 11 minutes. Pin took a few moments to unlock, but unplugged. Got in and started car - got HV battery and...