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Perfect! Thank you for the suggestion. Appeared to work.

So this morning I got a battery drain message. Ironically I was going to get tires rotated at dealership. They said LVB was 92% and didn't see issues. So figured a kid left interior light on or something. Drove fine, zero issues after leaving. Realized later today that FordPass was...

I'm seeing the same thing. Hasn't synced with vehicle since earlier this morning

Couldn't have come at a better time. I'm at 9,985 charges! :crackup:

I did the exact same thing with the connected services team. She was "sure" this would open the floodgates of almost a year of missing updates. Nothing yet... I'm not even sure what to ask the dealer about, aside from some low key begging for them to manually update a few more important...

I am in the same situation. Radio preset update in Aug 23 halted all future updates. I called Ford at 833-389-0848 and set up a case. They went over a few basic OTA preconditions to get OTA's, but I'm already doing them. I got all OTA's since Oct 21 until this one bricked the OTA process. Get...

Much appreciated. I set up a ticket with the BEV/technology team. No earth shattering recommendations aside from the usual preconditions. Waiting 2 weeks to see if a pushed update will drop.

I followed another thread with some folks who haven't had an OTA update since last year. As far as I can tell - 23-PU0110-RAD-PS was my last in Aug of 2023 While I'd like to have Charge Assist and p&c with Tesla, I'm missing out at all the critical updates... Wondering if this is a Ford...

Same boat. Last update was Aug 18th, for the radio update. No service bulletin on this yet I assume? I will probably call and open a case

I haven't received an OTA update since August (radio update) Had the dealership perform the stuck cord (23B50) module updates and hoped that would move things along - thus far it hasn't. Anything I can ask them next time to jumpstart updates? Missing Tesla, Charge Assist...etc Or am I just...

I had that done last Wednesday. My car was in the shop from about 8AM to 11:45AM. In and out same day. They updated about 6-8 modules. CSP cleared in my FordPass 48 hours later.

Dealership has been hounding me regarding open CSP (23B50 - stuck cord reporgram). Had hoped to get OTA, but have not received an OTA since August 23. VIN 3FMTK1SS9MMA42323 I'm curious what other updates are pending, I'm going to look for open CSPs to try to get them to bring it more...

So if I don't have Alexa, or the new video streaming apps (NBC, YouTube) I must be very far behind! :( I would be nice if they released a TSB or some guidance to assist those that don't get OTA updates. I've had the dealer do the HVAC, and recall updates, FDRS only lists 3 modules that need...

Awesome, thank you for your help!

SYNC 4 Software version: 22177_PRODUCT Revision: 473

Good Morning. First - thank you to everyone who replies/helps! I'm wondering if the system can tell a history of updates? I took my car to the dealer yesterday, handed them a print out of ETIS outstanding field service actions, and got car back last evening. No change in available updates when...

I wasn't asking if it should cost less, just was wondering if anyone has experienced a different labor rate. Funny, both dealerships I've had software updates done, they actually park them next to the service advisors in the entrance bay! Kind of cool dropping off my car seeing the setup up...

Generally speaking, most aspects of auto repair have an associated labor rate attached. If your car is in a collision, you (or an insurance company) will pay $X for body work $Y for paint labor $Z for paint supplies and if you require mechanical work, there is typically is a posted labor rate...

I suspect there is a small number of vehicles that this recall was attempted to download via OTA but for some reason failed, or got stuck. I got the same recall letter - and I got a notification that I had the same recall successfully installed via OTA. I have not received another OTA update...

I got the same letter. I got the notification that I got the 22S41 power up OTA in early October, but I guess I did not? Still stuck in 2.7 so I suspect something is up. Have an appointment with the dealer in early January to hopefully update.