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From the research i've done, there is an communication issue between the Ford app and the modem. Could also be an issue with Ford servers but I would think you would get some kind of time out message or something related to communication error. You can go into the "hidden" menu and you can see...

What did the dealership do to fix your Fruck issue with the Ford app? Have you force closed and cleared the cache on the ford app, uninstalled/reinstalled the ford app? Any depending software updates for the Ford app and/or the car? You can do the pulling of the fuse, i think its Fuse 21, and...

It did not. It was a ground wire. So it just popped the breaker. The app showed the ground fault.

I purchased the hardwired version of the Iyilo. I was using the Ford mobile charger for the first month of owning my Mach-e. I like it overall. The phone app, I have a love/hate relationship with. The app has connectivity issues. I've done all of the troubleshooting to try an resolve. Still have...

Looking over the brochure, its shows they cover front and rear axles. I would contact the dealership's service department to schedule an appointment.

Had to google. I guess its an axle assemble now. Hopefully you have extended warranty that will cover it. If not, I'm guessing you're looking around $700 parts and labor or so to replace it, if you allow a dealer to do the work. If you think you can do the job probably $200 ish in parts to fix...

Have you looked under the car to see if anything is rubbing or stuck? My first through is a CV joint.

Tag @Ford Motor Company. I've never heard of anyone doing "warranty" work before it was approved. So the dealership has to eat the cost for labor, paint, etc for what they have already done. They aren't going to do anymore work unless you pay for it. Someone is getting wrote up or fired for...

I wonder if the discount is only available to specific people. My free trial ends today and it still shows the regular price. I'm also trying to see if Ford will create me a month's worth of service since my car has been in the shop for a total of a month for two different issues.

The Ford dealer that I have been dealing with for multiple issues, there service department told me my mach e is the first ev they have ever had to work on.

Curious if you purchase the Ford diag software and run it yourself. Provided the dealership with the finding if they would still run diags again.

****UPDATE**** Car has been fixed. Thank you to @Ford Motor Company for your help getting this resolved. The dealership ordered a new fender sent the car to a 3rd party paint and body shop and I got it back today. Unfortunately, I found paint issues. Contacted the dealership who then told me...

I have two dealerships not too far that they both told me it would take 24 to 48 hours for someone to run diags. I showed them the errors I found. They service person wrote them down but said they had to confirm from themselves.

There is a list of trouble shooting online to try an fix this. Pulling fuses, disconnect the 12 v battery for 20 to 30 mins, etc. Mine ended up being a bad modem. There is a "secret" menu you can few some diagnostics. I believe its volume down button plus the left seek button for 5 to 10...

I had the same issue. I did all the troubleshooting. Pulling fuses, disconnecting the battery, etc. There is a "secret" diag menu, volume down plus the left seek button for 5 secs. Mine showed the same error in a few different places. I google the error and the modem was bad. Got it replaced...

I can't use the wireless charger as I have a Galaxy 25 ultra and its too wide. My wife has a flip 7 and she has to move the phone around to get it to charge. Her phone does over heat from time to time but she also has a ton of running apps in thr background killing her battery. As for charging...

This happened to me on Saturday. I have a 2025 Mach-e premium. The ford app stopped syncing with mine and my wife's phone. I noticed while driving that all of my connectivity was gone. No hot spot ability, no XM radio, any service that needed internet. I followed all of the steps I've read...

Just sent you a DM

That is insane. My wife as a 2023 Subaru and we have had multiple body shops tell us that the paint used for most of the vehicles from 2020 to current is garage paint. Paint is not something I would want to cut cost on but apparently this is common now. Its sad. I found a few different places...

***UPDATE*** Took car to different dealership per Ford's request. Took two days to get a response from Ford. Dealership advised not to take the car until they had a response. When looking over the paperwork, at least this dealership listed the reason I told them what happened when the paint came...