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Hi Mustang Mach-E owners. By now many of you have received a notification regarding a recall on your vehicle involving the 12V battery. As there has been several mentions of the 12V battery in recent updates, the team at Ford want to ensure you have the information you need. UPDATE (9/6/25)...

We’re excited to announce that the BlueOval Charge Network – the largest public charging network in North America – is now even larger with the addition of our 14th public charging network partner: IONNA! With the addition of IONNA to the BlueOval Charge Network, you now have access to the 400...

2021 Mustang Mach-E Owners, You may have noticed that we have started to roll out the final update to enable BlueCruise 1.3 on BlueCruise-equipped 2021 model year Mustang Mach-E vehicles! Please keep in mind, as this rollout happens not all vehicles will receive the update at the same time. For...

Hi Mustang Mach-E owners, When we launched our complimentary Fast Charging Adapter (NACS) program one year ago, our team put a phrase on the top of every single box shipped to a customer: “Our Gift, Just For You.” And on the inside, Jim Farley penned a personal note to all our customers that...

Hi Mustang Mach-E Owners, We’re excited to share that starting today, when you use Apple Maps EV Routing in CarPlay to plan your next trip, you can now be routed to a North American Charging Standard (NACS) fast charging station, such as compatible Tesla Superchargers along the way – if you...

Hi 2024MY Mustang Mach-E Owners, Ford Motor Company has issued a customer satisfaction field service action on certain 2024 Mustang Mach-E vehicles for 12-volt battery potential partial or full drain caused by some electronic modules staying awake while the vehicle is off. If your vehicle is...

Hi Mustang Mach-E Owners – We’ve rolled out the newly designed FordPass® app to help you better manage your vehicle remotely, and we are continuing to deliver new enhancements! We wanted to let you know about the most recent updates – ‘Dark Mode’ and a new way to invite additional drivers to...

Hello Mustang Mach-E owners – We announced last month that you’ll begin to see some changes in how Ford manages the brand’s contributions to this forum. Among those changes will be delivering customer feedback surveys on a consistent basis to inform future improvements to our presence here...

Hi owners! We’re excited to announce that the BlueOval Charge Network – the largest integrated public charging network in North America – is now even larger with the addition of our 13th public charging network partner: FPL EVolution! With the addition of FPL EVolution to the BlueOval Charge...

Hi Mustang Mach-E owners, We’re excited to announce that launching with the 2025 Mustang Mach-E is an expanded Charge Settings app on the touchscreen and other improvements to allow you to take better control of your vehicle’s charging, including many improvements based on suggestions from our...

Hi Mustang Mach-E owners, We’re excited to announce that compatible Tesla Superchargers are coming to Connected Navigation! This feature will be available from the factory for the 2025 Mustang Mach-E. Here’s how it will work: Adapter Needed To charge at Tesla Superchargers, you’ll need a...

Hi Mustang Mach-E owners, As the Chief Program Engineer for the Mustang Mach-E for the past few years, it’s been my privilege to lead the team that has produced this vehicle. Four years ago, we launched the Mustang Mach-E as a 2021 model year and today I am excited that customer orders for the...

Hi Mach E Owners, If you have an Android device with the FordPass app, the latest update, FordPass 5.10.1 is now available, including fixes for Public Charging that were identified by this community. Now, Android users will again be able to: Activate in-network BlueOval Charge Network...

Our hearts go out to everyone affected by the devastating fires in Southern California. Ford has always been dedicated to supporting communities, and we are committed to standing by the Los Angeles area now and in the days ahead. To assist our electric vehicle owners within the Federal...

Hi Mach-E owners. As we kick off 2025, there are some changes coming to the way Ford manages the brand’s contributions to this forum. Early January 2025 we will have a Ford electric vehicle advisor available within business hours managing this account. Our goal of this change is to be a more...

Hi Mustang Mach-E owners, With the holiday season around the corner, initiatives like the Ford Power Promise are helping customers have peace of mind with home charging, so that they can travel with confidence. As some states witness below freezing temperatures, here are some tips from...

Are you gearing up for an electric road trip this holiday season? As you prepare, we have created a brand-new resource to help make your electric road trips easier, whether it’s finding chargers along your route, using your Fast Charging Adapter, or paying for charging. And if things go wrong...

Hi Mustang Mach-E Owners! Earlier this year, we shared that Google Maps EV Routing for Android Auto users would soon roll out to F-150 Lightning and Mustang Mach-E vehicles. As some of you have already experienced in your vehicles, we’re excited to officially share that it’s here and continues...

Hi Mach-E Owners – We wanted to let you know that if you have an annual or monthly BlueCruise subscription plan or are coming up on the end of your 90-day complimentary trial, Ford is lowering the annual and monthly pricing plan for all BlueCruise-equipped vehicles. Here are the details...

Hi Mustang Mach-E owners, EDIT (10/1/24) Today we’re excited to share a new initiative, as part of our commitment to making electric vehicle ownership even better. We're introducing the Ford Power Promise, a comprehensive program designed to address the needs of our electric vehicle customers...