Dropped my car off yesterday morning to fix the audio issue for the second time. Last time they unplugged it and plugged it back in and said it was a loose cable. This time they said there was a technical service bulletin to reprogram the DSP, which they did.
I was to arrive shortly after the...
Got it back from the dealer. They didn't give me a copy of the work order (and I was in a rush so didn't ask), but they told me that there was a pin or cable that had come loose. They said they just plugged it back in and made sure it was secure, and now it's good to go.
Ugh - I'm in the same boat. Mach E delivery on 3/6. Audio stopped working yesterday. Only sounds that work on the safety related sounds.
No radio, no phone, no propulsion sound.
Contacting the dealer this morning to remediate.
Ummm guys I think we need to have a sit down. Somebody (don't know who) stole my personalized plate. A few months ago I made sure "E PONY" was available (it was). This morning now that I have the car, I went online to order the plate and it wasn't available!
I hope whoever got it is enjoying it!
I chose Options because a) would rather have a smaller monthly cash outlay, and b) the EV market is changing fast. In 4 years, if EV's have drastically changed, I would probably take the opportunity to return my 2021 MME and get a 2025 MME! Although, I am definitely falling in love with the...
Took my Mach E home today from All American Ford Paramus. I posted elsewhere, but they really didn't know what they were doing. Here's some things to watch out for.
- Initially they kept calling Ford Options a lease. It took multiple times back and forth with the finance guy to get it right...
Thanks everyone for the help!
Finally after four hours at the dealer I was able to drive away with my pony! The dealer did apologize for not knowing what they were doing. Apparently I was only the second delivery for that Dealer!
Thanks for everyone's feedback.
They removed the Ford credit acquisition fee and reduced the doc fee to $100.
Now just waiting on the closer to sell me a bunch of service plans I don't want and oil changes I don't need! ???
Oh and one more item to top the cake: originally when they presented me with the price they had included sales tax. And there is most definitely no sales tax on EVs in NJ.
So far they've agreed to reduce the doc fee to $100 as required by X plan rules.
He's checking on the credit acquisition fee. But it's pretty clear on the website.
I'm sitting at the dealer trying to take delivery and they clearly have no idea what they are doing.
I'm doing X plan with Ford Options and they are trying to charge me $1,300 in additional fees.
$399 doc fee
$399 DMV fees
$500 Ford credit origination fee
I have told them that the doc fee is...
For some encouragement - I got the 250kw email as well (the same day my car arrived at the dealer). I think it's to compensate for past delays, not future.
I would've run up there, but by the time the GM called, they were already closed. Tomorrow and Friday I'm slammed with work, so Saturday was all that worked! I'll be checking that mileage pretty closely when I get there - anything over 10, I'll be asking some questions!