2.7.2 update issues

[PoundsHouseCaptain]

Hi there! This doesn’t sound like the experience we want you to be having with your Mach-E. Please go ahead and send us a private message with your VIN and dealership information. I’d be happy to look into these update concerns for you. Thank you!

Hello Ford, just wanted to let you know that I also updated to 2.7.2. this past weekend, and I am experiencing the same issue of the car reversing itself (quickly) without me touching the accelerator pedal.
The first time was in my garage right after the update completed. I noticed that the 1 Pedal Drive had been disengaged on Sync. Once I re-engaged 1PD the problem went away.
Today I tested the car in the driveway. I disengaged 1PD, shut down the vehicle, then restarted. As soon as I selected reverse gear with my foot lightly on the brake the car started moving backwards faster than I would normally back-up. At no time had I touched the accelerator pedal. Once I had re-engaged 1PD, and restarted the car, the problem went away.

Got 2.7.2, I think last night. That screwed up a number of things. ?
It apparently erased all user settings. I lost all my radio presets, charging schedule. I noticed the car was charging 10% slower since that. The worst surprise was in the morning, as the update turned off 1PD. So when backing up in the garage in the morning the car unexpectedly sprinted back as soon as I released the breaks. Taking into account that I have just a couple of inches clearance in my garage, that was a bit scary, fortunately I tapped the break pedal quickly.
What kind of software engineers does Ford employ that they can't get even simple things right? When I worked for Bloomberg many years ago, one would be fired for screwing up a customer's database.

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