2023 Mach e GTPE issues

[Ford Motor Company]

Hi there! My 2023 Mach e GTPE car door locks on exterior don’t seem to consistently work for rear doors. Exterior trunk button also opens trunk a few inches then stops. My settings in the car randomly reset themselves for example I like my side mirrors to fold in when I lock the car. Several times now that just stopped working. Car play has messed up often lately. Not connecting right, then suddenly connecting on its own, then suddenly disconnecting on its own. Trunk won’t open from a simple kick under car like I thought it was supposed to.…. Any advise appreciated.

Hi Erin! I can look into your Mach-E's lock concern on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your Mach-E's VIN?

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[AliRafiee]

I get things like this using PAAK. When it happens, I take the phone out of my pocket and it works. I’m starting to believe my Jean pockets are lead lined.

 

[K2H]

The trunk issue was just fixed in my 2023 GTPE with an OTA update a couple days ago. Working perfectly for me now.

 

[Alutacon]

The trunk issue was just fixed in my 2023 GTPE with an OTA update a couple days ago. Working perfectly for me now.

I got that update too, but I wasn't having problems with my liftgate.

 

[astrorob]

I got that update too, but I wasn't having problems with my liftgate.

i think everyone gets these updates whether or not there was a problem...

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