Android Auto receiving inbound calls problem - SOLVED

[krafty81]

Sometimes, when I answer an inbound call on my AA, it just goes to voice (not speaker) on my phone. Should go to car speaker like any other inbound call. Any ideas on this? Two year old Samsung phone, all the latest updates on my car system. Maybe I am missing a phone setting?

Update - Set the phone ringer setting on Sync to "use phone ringer" and it works fine now.

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[Ford Motor Company]

Sometimes, when I answer an inbound call on my AA, it just goes to voice (not speaker) on my phone. Should go to car speaker like any other inbound call. Any ideas on this? Two year old Samsung phone, all the latest updates on my car system. Maybe I am missing a phone setting?

Hey there! I can look into your Mach-E’s inbound call concerns on my end if you’d like. Will you send us a message with your VIN and dealership info?