Anyone Else Get a "Recall Incomplete" Notice?

[Reverendbiker]

About 3 weeks ago I received the OTA update for the 22S41 and 22s29 recall. It appeared to download and install without incident. My "Updates" screen showed that the update was successful. Yesterday I received the Power-Up 3.5.2 update, and it appeared to install without incident. But today I saw this new alert on FordPass telling me that the 22s41 recall was incomplete. The Updates screen in the Sync 4 doesn't indicate any problems. Anyone else have this experience?

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[Fixbear]

I did. And the recall button stayed on in Ford pass. But I already had a 10K service scheduled for 9/6. Dealer also said that i had 4 recalls to update. Car was there for a long day and we picked it up after 5PM. Two days ago the recall indicator went off. Because it was so late, I never got any paperwork yet. So not sure what they did.

 

[2ndPony]

Yes, mine did something similar. Waited several weeks after announcement to receive OTA. While waiting I went ahead and scheduled with dealer to get it done. Appointment was 3 months out. Eventually I received the update OTA and after a week I cancelled the dealer appointment. About two weeks ago I noticed that Fordpass app showed the recall was incomplete and the NHTSA site also shows the recall open on my VIN. Through the chat site I asked for confirmation of completion of this. Their answer was to make an appointment to have the dealer do it. Now it's about 3 weeks behind my original appointment. I could have sworn that after the OTA Fordpass did show it complete for a while but I may be wrong. Trying to drive conservatively and not fast charge to avoid frying the contactor.

 

[Logal727]

It’s just not updated in Fords system that it happened OTA, you are wasting your time taking it to a dealer to do it again because there is nothing for them to update.

 

[Reverendbiker]

About 3 weeks ago I received the OTA update for the 22S41 and 22s29 recall. It appeared to download and install without incident. My "Updates" screen showed that the update was successful. Yesterday I received the Power-Up 3.5.2 update, and it appeared to install without incident. But today I saw this new alert on FordPass telling me that the 22s41 recall was incomplete. The Updates screen in the Sync 4 doesn't indicate any problems. Anyone else have this experience?

Update on this issue: As of this morning the Ford website has updated my recall status and says that all are complete. Thanks for those who reminded me to be patient.

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