BalsaDust
Well-Known Member
- First Name
- Tony
- Joined
- May 31, 2021
- Threads
- 20
- Messages
- 593
- Reaction score
- 848
- Location
- Delaware
- Vehicles
- 2022 Mach E Premium 4X, 2023 Leaf (wifes car)
- Occupation
- This, that, and everything
While others have had less than stellar service from their Ford dealership, I can say my local dealer (Porter Ford) has been great in my one little complaint on my MME.
During my first wash I noticed a deep scratch in the driver side rear window matching up with a similar scratch it the trim panel directly behind it.
One trip to the service desk, the service writer took some pictures and said "we'll get the parts on order" was called two days later to make an appointment to have the parts changed and also have the 22s41 recall done.
Scheduled that same week and dropped the car off knowing it would be a few hours and got a call at noon saying it was ready.
In speaking with the service writer he tells me MME owners come there even if they didnt buy their car from them.
Yes my side window is not as severe as the roof glass, but its still a replaceable part that doesn't require body work or paint work.
Let them replace it and move on with the purchase, just my two cents
Tony
During my first wash I noticed a deep scratch in the driver side rear window matching up with a similar scratch it the trim panel directly behind it.
One trip to the service desk, the service writer took some pictures and said "we'll get the parts on order" was called two days later to make an appointment to have the parts changed and also have the 22s41 recall done.
Scheduled that same week and dropped the car off knowing it would be a few hours and got a call at noon saying it was ready.
In speaking with the service writer he tells me MME owners come there even if they didnt buy their car from them.
Yes my side window is not as severe as the roof glass, but its still a replaceable part that doesn't require body work or paint work.
Let them replace it and move on with the purchase, just my two cents
Tony
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