Backup Camera Image Degradation

[Green Riant]

All:

Over the last month or so my backup camera's picture quality has degraded to the point you see here where it is dim and out-of-focus especially around the edges. The lens is completely clean and has no visible signs of damage.

I'm curious if anyone has experienced this - I couldn't find similar problems posted on the Forum. It seems like a camera hardware issue to me, rather than a software issue. Anyone have a theory on what is happening? Moisture intrusion into the camera assembly is the only theory I can come up with.

I assume Ford will fix this under warranty since they can't possibly say this is in-spec performance. It is bordering on nonfunctional and becoming a safety issue. But we'll see....

Thanks for any insights.

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[Paul H. Martinez]

Yes, likely water. I had the very same issue a couple of years ago and did post about it then but other issues were posted at the same time. It took 2 trips for service but it was confirmed as moisture and was replaced under warranty. Took nearly a week to repair as I believe it's wired all the way to the front of the car and the "coax" as it was called was also replaced. No problems since.

 

[andriy416]

All:

Over the last month or so my backup camera's picture quality has degraded to the point you see here where it is dim and out-of-focus especially around the edges. The lens is completely clean and has no visible signs of damage.

I'm curious if anyone has experienced this - I couldn't find similar problems posted on the Forum. It seems like a camera hardware issue to me, rather than a software issue. Anyone have a theory on what is happening? Moisture intrusion into the camera assembly is the only theory I can come up with.

I assume Ford will fix this under warranty since they can't possibly say this is in-spec performance. It is bordering on nonfunctional and becoming a safety issue. But we'll see....

Thanks for any insights.

What year is your mach e? I will have to pay closer attention when the weather gets nicer.

 

[Blue PonyE]

Mine looks like this.

 

[Green Riant]

What year is your mach e? I will have to pay closer attention when the weather gets nicer.

It's a 25.

 

[Green Riant]

Yes, likely water. I had the very same issue a couple of years ago and did post about it then but other issues were posted at the same time. It took 2 trips for service but it was confirmed as moisture and was replaced under warranty. Took nearly a week to repair as I believe it's wired all the way to the front of the car and the "coax" as it was called was also replaced. No problems since.

Good info. Thanks.

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