Difficult to use Ford Pass Rewards points

Old_Norm

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I've tried to order several parts from dealers near and far from me on their web sites. None of them have the option of using Ford Pass Rewards points. One web site that I've found that allows the use of points is https://accessories.ford.com/. But their inventory is limited. They don't have touch up paint for example. It is rather frustrating that Ford touts the points program when it is difficult to use them online.
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ctenidae

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They're more useful, I believe, if you burn dinosaurs. Not so much maintenance in the MME, and I think that's what the points are mostly intended for (so you come in for "free" service and opt for the $99.95 headlight fluid flush).
 
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Old_Norm

Old_Norm

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They're more useful, I believe, if you burn dinosaurs. Not so much maintenance in the MME, and I think that's what the points are mostly intended for (so you come in for "free" service and opt for the $99.95 headlight fluid flush).
I've found them useful. I bought a bed liner for my 23 Ranger (from accessories. ford.com) and a cargo cover (from a dealer) for the MME using points. But I had to use a credit card online for the dealer and then go through a hassle getting the payment changed to points at the cashier window.
 
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RickMachE

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Accessories.Ford.com is not the dealer. They take the points, and then ship the parts to the dealer, who gets a commission off the sale.

Some dealers have an online presence. They take, or don't take, points as they see fit.

The points are designed for you to use to buy vehicles, repair vehicles, and buy parts at dealerships, not online.

If you contact a dealership, they may take the points at the dealership if you pick it up. But that may be a full price, not the online price.

One dealer near me has two online presences, one themselves and one via Parts.Ford.com. They won't participate with Accessories.Ford.com, so they don't get my business usually.
 


4sallypat

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I just spent 40,000 points on Acessories.Ford.com plus got 20% off online and it was easy to use.

But then the part gets shipped to a dealer 30 miles away which is not cool - having passed 5 close by Ford dealers.

And they can't ship to my home.

Ford Mustang Mach-E Difficult to use Ford Pass Rewards points IMG_57E9783CF14A-1
 

Logal727

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I used all my points on seat covers and they shipped directly to my house, is this not always the case?
 
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Old_Norm

Old_Norm

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I used all my points on seat covers and they shipped directly to my house, is this not always the case?
What site did you get them from?
 
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Old_Norm

Old_Norm

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...The points are designed for you to use to buy vehicles, repair vehicles, and buy parts at dealerships, not online....
From the Ford.com support page:
BUYING ACCESSORIES JUST GOT MORE REWARDING
Now you can redeem FordPass Rewards Points for discounts on awesome Ford accessories online, including installation.
 

RickMachE

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