Ford App Energy Added Calculation All Messed Up

[UTME06]

I'm sure this has been pointed out already, but I racked my brain trying to square some weird numbers in the Ford app. This thread started as me asking why I was seeing this, but in the process I finally saw the issue...

So today I tried out a slew of new things: new A2Z Tesla adapter, charging at a Tesla supercharger, and fast charging in general. My Ford app tells me I got 20 kWh.. makes sense, I added about 22% to my 91 kWh battery pack. (it went pretty well, first stall would not charge, second one immediately worked. Then I got my first dirty look from a Tesla driver who tried to back up to the stall I was using/blocking, )

But then I noticed that the previous charges were all substantially more kWh. For example here I added 11% on "57kWh."

So I looked at my charger's app and it shows that I actually added only 10kWh and confirms it charged at 6kW for about 1.5 hours. So that all lines up and the numbers make sense.

I have a charging schedule, so as you can see I was plugged in for 10 hours from the time charging started to when I pulled the plug, but only charged for a small portion of that. The app is multiplying the total time on plug with the charge rate and not accounting for down time after charging. I guess it's no big deal in general, other than bad app math making me think too much?. But seems like something Ford could add to the update backlog!

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[AKgrampy]

You are correct that others have brought this up and it is too bad Ford has done nothing, it seems, to correct it.

 

[UTME06]

It's really a low priority issue, it just made me panic for a second that I was using 10x the electricity (and money) than I thought I was!

Now, if the Ford charger doesn't give better data, that would be cause for pitch forks. But I'm sure there is better data from that (I hope).

 

[Snakebitten]

The L2 charging history in FordPass has a bug currently. It seems to keep counting KWH as being delivered to the car even after charging has stopped. The counting seems to be tied to whether the charger is still plugged in, even after charging ends.
If I go outside and Unplug from the port, immediately after the target charge has been hit and charging ceases, then the history calculation is valid. But I'm not doing that at 2:am just to help the app be more accurate.
I have given app feedback regarding this bug. Complete with supporting screenshots. So the development folks surely know about it.
I bet they also know perfectly how and why "the meter keeps running", so to speak. But it's another thing to get the necessary coding fix into a new build and deployed to the app store.

 

[Murse-In-Airy]

Since day one, Fordpass has been very bad at math With level one or level two charging. It used to tell me it would take 26 hours to charge 10% on level 1. Or tell me 3 hours to gain 12KWh when on a 9KWh charger. I can’t say its gotten any better in the 3.5 years I’ve owned these cars.

 

[UTME06]

Since day one, Fordpass has been very bad at math With level one or level two charging. It used to tell me it would take 26 hours to charge 10% on level 1. Or tell me 3 hours to gain 12KWh when on a 9KWh charger. I can’t say its gotten any better in the 3.5 years I’ve owned these cars.

My time estimates seem to work fine. They start pretty conservative but adjust as it goes. I've noticed that the app reports 5kW when the charger reports 6.2ish kW... seems to project time on the 5kW but charge closer to the 6.

 

[Snakebitten]

I checked FordPass this morning to see if the newly reported climate controls were yet there for me, and they aren't.
But since I was looking for anything new, I noticed my L2 charging history for last night did NOT continue tallying false KWH after the target charge was reached and actual charging ceased.

Finally!

Kudos to the development team for fixing that silly bug. And although I'm almost certain that I wasn't the only person to use the feedback button to report the bug, is it a coincidence that it's resolved not too long after I did? ?

 

[UTME06]

I checked FordPass this morning to see if the newly reported climate controls were yet there for me, and they aren't.
But since I was looking for anything new, I noticed my L2 charging history for last night did NOT continue tallying false KWH after the target charge was reached and actual charging ceased.

Finally!

Kudos to the development team for fixing that silly bug. And although I'm almost certain that I wasn't the only person to use the feedback button to report the bug, is it a coincidence that it's resolved not too long after I did? ?

Nah, it was totally my post that put it over the top!

But you are right, the reported numbers are much closer now. Ford app is still reporting a bit higher than my charger (12 vs 7.5 an 16 vs 12.7) but much better. I tend to trust the charger since I can see the underlying data quality, but glad future nerds like me won't need to spend an hour panicking that it's costing way more to charge than it really is!

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