FordPass not showing Mach e information

[Kburgtor]

The FordPass app has not shown any updated information for three days. The last update was noon on December 1st. Today is December 4th.

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[macchiaz-o]

Issue a door lock request. Then wait a while and pull down to refresh.

 

[Kburgtor]

Issue a door lock request. Then wait a while and pull down to refresh.

Tried that and unfortunately it did not work.

 

[generaltso]

Try turning off connected services in the car and turn them back on again.

 

[Mach-Lee]

Issue a door lock request. Then wait a while and pull down to refresh.

Tried that and unfortunately it did not work.

Lock first, but instead of pulling down, you have to force quit the app and then reopen it. Then it will update. I don't think the pull down to refresh thing works anymore.

 

[Kburgtor]

The issue resolved itself. FordPass is now getting updates from the car.

 

[Guy]

Same here, just be patient. My car stopped updating yesterday pm in Ford pass and this morning all back to normal.

 

[DaveP]

My Fordpass is always trying to connect and I get the message "Phone as a Key trying to connect to your vehicle" or connected to your vehicle. Is this connection dependent on Bluetooth range?It will give me cars location from 100 miles away but is always trying to connect when I am in my house and its in my garage. Trying to understand how its connected, or not connected. Seems to affect departure time as well as it only works from the phone if sitting in the car. Any help on this appreciated.

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