FordPass showing another MME

[Lathrop]

Checked my FP app earlier today for battery status and found it was reporting another car 1600 miles away, including map location. Everything works when in my car. As soon as I walk away reverts to the other guy. Spent 1 1/2 hours with FP, reinstalled app and reloaded PAAK and didn’t solve it. Appears to be a mapping software in the sky problem, probably the Russians hacking again!

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[Lathrop]

Dougni: know HHs well from stationed at Ft. Hood some years ago. Suspect its grown since then.

 

[Lathrop]

Well its been about two months now and multiple calls to FP about the other MME showing up on my FP and the problem has not been fixed. I have to say that I'm disillusioned with Ford over this as it is potentially a safety issue as well as just plain annoying. If anyone has a suggestion on how to get the techie's to do their job I'm all ears!

 

[RickMachE]

Have yountried deleting the car from your app?

 

[Logal727]

Well its been about two months now and multiple calls to FP about the other MME showing up on my FP and the problem has not been fixed. I have to say that I'm disillusioned with Ford over this as it is potentially a safety issue as well as just plain annoying. If anyone has a suggestion on how to get the techie's to do their job I'm all ears!

Out of curiosity where is this other car located?

 

[Ford Motor Company]

Well its been about two months now and multiple calls to FP about the other MME showing up on my FP and the problem has not been fixed. I have to say that I'm disillusioned with Ford over this as it is potentially a safety issue as well as just plain annoying. If anyone has a suggestion on how to get the techie's to do their job I'm all ears!

Hi Brent! This doesn't sound like an experience we want you to have with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to see how I can assist you on my end.

 

[Lathrop]

The other car is located in New York State.

 

[Gimme_my_MME]

The other car is located in New York State.

We should see if they are on this forum. What color and trim is it?

 

[Lathrop]

Only thing I know is where located, battery charge, I do not know color.

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