Frustrated. Car has been at Ford for 2.5 months for battery issue and no ETA on when it'll be fixed

[Emerrell]

At what point will Ford buy me out or give me a new car? I am making payments on a car that I don't even have. They keep telling me they have it figured out and then they'll be like never mind we are escalating this to another engineer.

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[fokkerlit]

What issue are you having with the battery?

 

[Emerrell]

Was getting the error Full Accessory Power Active error when trying to start. Which leaves me stranded. Ford already replaced cables and did some updates but that didn't work. Now they believe I may need a new battery.

 

[Lord Polymath]

I would demand a nice loaner car and that they pay the car payments.

 

[Emerrell]

I would demand a nice loaner car and that they pay the car payments.

I would demand a nice loaner car and that they pay the car payments.

They gave me an escape and said they will not reimburse my payment since I have a vehicle

 

[OWG]

At what point will Ford buy me out or give me a new car? I am making payments on a car that I don't even have. They keep telling me they have it figured out and then they'll be like never mind we are escalating this to another engineer.

Your profile says Michigan -
AG - Michigan's Lemon Law - Avoid Getting Stuck with A Lemon
"You must give the manufacturer one last opportunity to repair the vehicle by giving the manufacturer written notice, by return receipt service, of the need to repair the vehicle. Notice can be given at any time after the third attempt to repair the same defect or condition or at any time after the vehicle has been out of service for at least 25 days in a repair facility."

 

[GrumblesTheDog]

At what point will Ford buy me out or give me a new car? I am making payments on a car that I don't even have. They keep telling me they have it figured out and then they'll be like never mind we are escalating this to another engineer.

Always worth reaching out to @Ford Motor Company here - they seem to be pretty responsive.

 

[WSpartan]

At what point will Ford buy me out or give me a new car? I am making payments on a car that I don't even have. They keep telling me they have it figured out and then they'll be like never mind we are escalating this to another engineer.

Get a lawyer, I'm pretty sure after 30 days you can file lemon law. Watch how fast it gets fixed.

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