HVBJB failure, part availability in Europe

[JanneA]

My Mach E SR RWD (job2, manufactured in August -21) got the dreaded stuck high voltage connector failure a week ago and was towed to the dealer for repairs. I called the shop yesterday to get an estimate on the schedule and the guy told me that the parts are currently not available at the European spare part hubs. There's a three week service queue at the dealer, so the parts may be available before my repair appointment. Doesn't sound too good any way.

I actually thought I might not run into this problem at all as my car is the least powerful variant, I don't make full throttle accelerations too often and have quick charged only about a dozen times. Now it seems that all owners will get the connector failure sooner or later. Based on our local Facebook Mach E owner's group some have got the failure two or three times and even on cars that should have been immune to it (manufactured after 04/2022).

EDIT: Four more weeks until the parts will arrive.

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[Mache_Nor]

Mine was changed, then broke twice over the course of two years, meaning I am on my fourth HVBJB. Long Range RWD here. The parts are really hard to come by now and Ford tries to hide the fact that the issue is not just happening one in a million, the fault rate is rather high (high doesn't mean like 50%, but high compared to ordinary car faults). From what I've heard Norway struggles a lot too with several weeks of wait time for new parts. Ford seems to forget that there is a marked outside America.

 

[JanneA]

I really, really hope that the latest parts have been improved so that they will outlast the rest of the car.

 

[JanneA]

Replacement connectors arrived at the German warehouse last week and based on recent FordPass notifications (drivetrain and battery alerts) my car might be under repair.

 

[JanneA]

I finally got my car back two weeks ago. Everything seems to be fine now except for the power up 24-PU0102-CHG-SUFX being stuck at not completed status. All I can do is just wait, I guess.

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