Missing Buttons on the Ford Pass App

Jacques

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Once upon a time, buttons for frunk, trunk and windows were available. A couple of weeks ago they disappeared. Does anyone have an idea about what has happened and how can i retrieve my missing family members?
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JohnnyForensic

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If they ALL disappeared, try signing out of FordPass and signing back in.

If that doesn't work, delete your phone as a key instance and rebuild it. I'm fairly confident one of those two things will work.
 
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mkhuffman

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Those buttons won't show up if you don't have PaaK set up on your phone. I agree with John's recommendations.
 

SnBGC

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Those buttons won't show up if you don't have PaaK set up on your phone. I agree with John's recommendations.
I agree with the agree. It might even have a note on the home screen asking to have PaaK set up.

Looks like this.

Ford Mustang Mach-E Missing Buttons on the Ford Pass App Screenshot_20221015-092826_FordPass
 
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Jacques

Jacques

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Thanks. I deleted the original PaaK set up and then reset it. My family is back together. I now remember that I changed iPhones and around the same time the four buttons disappeared. All is good now.
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