Navigation/GPS not working

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Mache GT 2023

Today while driving, I clicked on the car's navigation and noticed that it had me at my home location.

The navigation icon on the map had a question mark over it.

Arrow Mark on the navigation screen is stuck at that location and it’s not moving from there.

I tried rebooting the sync and ford pass reset but the problem persisted. Not sure if there's anything else I can do other than a dealer visit.

Does anyone else had this issue and found a workaround to fix this? (Recently had an update on April 18)
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RickMachE

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One possibility is that the coax splitter has gone bad. Have you tried your SiriusXM?
 
OP
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No we never tried siriusXM. Is there something that we need to enable/disable?
 

av8r915

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Mache GT 2023

Today while driving, I clicked on the car's navigation and noticed that it had me at my home location.

The navigation icon on the map had a question mark over it.

Arrow Mark on the navigation screen is stuck at that location and it’s not moving from there.

I tried rebooting the sync and ford pass reset but the problem persisted. Not sure if there's anything else I can do other than a dealer visit.

Does anyone else had this issue and found a workaround to fix this? (Recently had an update on April 18)
I have this exact problem with my newish 2025 Mach E Premium. Were you able to ever get it fixed? If so, how? Thanks.
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