PAAK Connection Issue

BoilerMachE

Active Member
First Name
Brian
Joined
May 28, 2024
Threads
9
Messages
34
Reaction score
14
Location
Minnesota
Vehicles
2023 Mach E GTPE
Country flag
I deleted the app after successfully installing the PAAK as it was buggy. Now I can’t reconnect; I get this error message yet an email from Ford saying it was successful. What am I doing wrong? Thx!!!


Ford Mustang Mach-E PAAK Connection Issue IMG_5436
Sponsored

 

Deleted member 19354

Guest
Maybe toggle your Bluetooth on and off or hard boot your device?
 

Jerrytball

Well-Known Member
First Name
Jerry
Joined
Feb 21, 2024
Threads
30
Messages
2,150
Reaction score
1,133
Location
Gulfport MS
Vehicles
2026 bmw i4 M50
Occupation
Retired
Country flag
One thing I’ve noticed with mine, if I haven’t presence in my back pocket or I’ve got it like in a pouch behind my back I have to turn my backside towards the car to open it. I thought if it was just within range, it would do it, but it’s weird.
 

thecodingart

Well-Known Member
Joined
Oct 11, 2022
Threads
0
Messages
98
Reaction score
232
Location
USA
Vehicles
Lucid AGT, Mach-e
Occupation
Former Platform Software Engineer Lead - @Ford on FordPass
Country flag
I deleted the app after successfully installing the PAAK as it was buggy. Now I can’t reconnect; I get this error message yet an email from Ford saying it was successful. What am I doing wrong? Thx!!!


IMG_5436.webp
Ignore the email, it’s not an accurate representation of Paak being setup as there’s steps after that that have to happen.

Reset Paak in the vehicle under settings and try again.
 

Fizzle

Member
First Name
Michael
Joined
May 31, 2024
Threads
2
Messages
19
Reaction score
5
Location
Toronto
Vehicles
2023 Mach-E AWD Premium
Country flag
Phone in my back pocket NEVER opens the door. Phone in front pocket everything works fine. My ass apparently is some sort of Faraday Cage.
 

Chuck

Well-Known Member
First Name
Chuck
Joined
May 13, 2021
Threads
96
Messages
1,258
Reaction score
1,775
Location
SoCal
Vehicles
Mustang Mach E 2021
Country flag
Yep, are three years of successful PAAK the new app destroyed it. But I did get it working after 3 days of experimenting and hours on the phone with support. Here's how.

1. Unpair ALL Bluetooth devices and uninstall FordPass
2. If you have a smart watch pair it first
3. Install FordPass and setup PAAK


Setting up PAAK first seems intuitive but I learned the hard way that installing the watch AFTER PAAK causes PAAK to stop working.
Sponsored

 
 







Top