PALSAPP - It’s GONE! :)

Jimrpa

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So, I just checked PALSAPP for the 100th or so time today and instead of the source/dest of Kansas City/Birmingham, it now says VIN number not found. The unit may have been moved by another carrier.
Are there still horse rustlers in the west or something?
???
Seriously, any ideas what this means?
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CHeil402

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Mine is gone now too. Delivered to Louisville on Monday 3/22 and kept checking for the next BOL/Freight bill to show up for the final leg but it's gone. The Ford Vehicle Order Tracking doesnt work for me. The order number field is only 4 digits and order numbers are 8 digits? I tried first 4, last 4 etc. No dice.

I did stop into my dealer this evening and took the demo out for a spin. That was a mistake. -especially now that I cant obsessively track delivery.
 

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I checked every VIN I have and could find, which includes delivered VINs. All have the same error message. The data coming down the pipe is actually an empty object for each request.

Because the delivered (previously valid VINs and completed shipping) VINs and trip numbers are returning the same empty data. I'm concluding this means nothing to any of our car orders. Something's down on Palsapp whether by intention or by accident.

With more information I can change my opinion, but for now it's simply the reporting site isn't working properly for unknown reason (to me).
 

EVguy

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Mine is gone now too. Delivered to Louisville on Monday 3/22 and kept checking for the next BOL/Freight bill to show up for the final leg but it's gone. The Ford Vehicle Order Tracking doesnt work for me. The order number field is only 4 digits and order numbers are 8 digits? I tried first 4, last 4 etc. No dice.

I did stop into my dealer this evening and took the demo out for a spin. That was a mistake. -especially now that I cant obsessively track delivery.
Your Dealer has the 4 digit order #. You will have to contact them for that so you can use the Ford Vehicle Order tracking. Also, if you saved a copy of the window sticker, you can get the order # in the bottom left area ust below the RAIL block. You will see item # like "21-2222 O/T 1". The order # are the 4 digits following the hyphen.
 

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So, I just checked PALSAPP for the 100th or so time today and instead of the source/dest of Kansas City/Birmingham, it now says VIN number not found. The unit may have been moved by another carrier.
Are there still horse rustlers in the west or something?
???
Seriously, any ideas what this means?
When my Mach E was being shipped back and forth, my original entry disappeared from Palsapp like yours. However, I could still find it when I entered the original Freight Bill # instead of the VIN.
 
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Jimrpa

Jimrpa

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When my Mach E was being shipped back and forth, my original entry disappeared from Palsapp like yours. However, I could still find it when I entered the original Freight Bill # instead of the VIN.
Now, if only I had saved the original freight bill number ?
 

Grux40

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Your Dealer has the 4 digit order #. You will have to contact them for that so you can use the Ford Vehicle Order tracking. Also, if you saved a copy of the window sticker, you can get the order # in the bottom left area ust below the RAIL block. You will see item # like "21-2222 O/T 1". The order # are the 4 digits following the hyphen..
Perfect. Thank you!

Edit - Good news is that worked. Bad news - new ETA is now 5/17. Damn.
 
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Jimrpa

Jimrpa

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By the way, where are people getting Bills of Lading and Freight Bills?
 

Papa T

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By the way, where are people getting Bills of Lading and Freight Bills?
I would do a screen capture, but I can no longer pull my VIN in Palsapp. However, if you enter your VIN and get a result, there is typically a hyper-link in the far right column of the results. This should pull up a freight bill.

Edit: Found a previous post with the screen capture:
Ford Mustang Mach-E PALSAPP - It’s GONE! :) 1616756467999

The hyperlink that says Delivery Receipt(1).
 

ajmartineau

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I guess they are on to us. We used up too much bandwidth over the last six months. We've been cutoff.
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