Phone as a Key Software Update

awiginton

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I called the dealership on if I needed to bring the car in for the PAAK software update and they said it was a Sync update and I could do it from the car. Can someone tell me how to do this? Thanks
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Kamuelaflyer

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Find another dealer. The PAAK Fsa is done by the dealers. It will at some point be available as an OTA, but not now.
 
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awiginton

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Find another dealer. The PAAK Fsa is done by the dealers. It will at some point be available as an OTA, but not now.
Oh, boy. So I did take it in on Monday, they said they did the update; however, it is still showing up on my Ford Pass App as outstanding. So I called another dealer this morning, their the ones that said I could do it. Argh....
 

fayt349

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Dealerships are just as clueless as the public. You'll get better information here than dealerships.
 

benk016

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Oh, boy. So I did take it in on Monday, they said they did the update; however, it is still showing up on my Ford Pass App as outstanding. So I called another dealer this morning, their the ones that said I could do it. Argh....
If they did the update you should be fine. It just hasn't fully registerd in their system that it is complete.

Or the dealer didn't actually apply it.
 


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awiginton

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If they did the update you should be fine. It just hasn't fully registerd in their system that it is complete.

Or the dealer didn't actually apply it.
Thanks! I called again, they said they did the update, it will take a few days to register. Thanks so much!
 

Blackbluff

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Just finished receiving the software update at Homer Skelton Ford in Millington, TN. While there, I got them to program a second FOB as a backup. No charge for the visit. Great customer service by an outstanding dealership.

Ford Mustang Mach-E Phone as a Key Software Update 20210701_115420[1]
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