Plug & Charge (PNC) expired, why?

[Rudy Bega]

I just received a notification in my message center of my Mache app that says “Plug and Charge no longer active on this vehicle, please contact a FordGuide for assistance”. Any know what this means? I have a 2021 Mache PE. Thanks

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[RickMachE]

First place to check - the credit card you have on the account. Is it expired?

 

[Rudy Bega]

Checked, good there, I’ll reach out to FordGuide, not sure why I got this notification

 

[BillPitman]

I just received a notification in my message center of my Mache app that says “Plug and Charge no longer active on this vehicle, please contact a FordGuide for assistance”. Any know what this means? I have a 2021 Mache PE. Thanks

I received that message several weeks ago(Jan 25th). Then, on Feb 4th, got a message stating “Plug & Charge is now active”. If you go into your Connected Services, you can see what is active……. Mine never said inactive at any time!
Bill P

 

[Rudy Bega]

I received that message several weeks ago(Jan 25th). Then, on Feb 4th, got a message stating “Plug & Charge is now active”. If you go into your Connected Services, you can see what is active……. Mine never said inactive at any time!
Bill P

Many thanks Bill

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