Powertrain/Service vehicle soon error?

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
Hey, so just turned my car on this morning, after driving it on Sat for a few hours and fast charging. Everything was fine this weekend. But now i turn on my car and see the warning messages.

I just ran the codes, I aslo see this error? Its different codes each time I run it, so idk whats accurate or not.
Ford Mustang Mach-E Powertrain/Service vehicle soon error? IMG_2600


Anyone know what it could be? Turned the car off then back on and no more serivce icon appearing.
Ford Mustang Mach-E Powertrain/Service vehicle soon error? IMG_2598
Ford Mustang Mach-E Powertrain/Service vehicle soon error? IMG_2592
Sponsored

 

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,349
Reaction score
24,972
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
Hey, so just turned my car on this morning, after driving it on Sat for a few hours and fast charging. Everything was fine this weekend. But now i turn on my car and see the warning messages.

I just ran the codes, I aslo see this error? Its different codes each time I run it, so idk whats accurate or not.
IMG_2600.png


Anyone know what it could be? Turned the car off then back on and no more serivce icon appearing.
IMG_2598.png
IMG_2592.jpeg
There are more codes you’re not scanning, check all modules.
 
OP
OP

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
I was assuming it could be that as well. I have been waiting on the recall part and any time i mentioned it, the dealerships would give me the run around. The last dealership I went to said they were ordering the part, but wouldnt know when they would get it. Its been 2-3months now waiting on the part to get ordered.

Guess I will see if I make an appointment and see what they tell me. But @Ford Motor Company needs to do better with these recalls and OTA's! This is getting ridiculous esp when every dealership is telling different information when its comes to the status of this HVBJB recall!! ?
 
OP
OP

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
There are more codes you’re not scanning, check all modules.

:( Last time I ran all the codes, someone said they were not for my vehicle. So I just left it on the way the carscanner had it already set up. Im not by my car the moment, but when I go to my car, just select all the options and dont run the ones already preselected in carscanner?
 


OP
OP

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
Alright just got told from my dealer, that I would get a letter when the part becomes available and that they do not know when the part will be available, so they cannot give me an appointment for the HVBJB. She said the error I got is related to the recall, which I thought was interesting.

So I either gotta go find another dealership who will try to do it (but the closes ones I have spoken to said, they will need to see if my car actually needs it (regardless of the recall letter ford sent) before they do any HVBJ recall. Looks like I my options are limited at this point, and I just gotta deal with the car giving me issues if I continue to drive it til it gives out I guess.

@Ford Motor Company any idea on what is going on with the recall for the HVBJ?!?
 

HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,933
Reaction score
17,378
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
Some service departments are weird. They can run your VIN to see if the recall is open for it. The recall doesn’t need for your vehicle to be in their shop. Unfortunately, some service departments are requiring this before getting the paperwork for the recall started. ??
 

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,349
Reaction score
24,972
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
Alright just got told from my dealer, that I would get a letter when the part becomes available and that they do not know when the part will be available, so they cannot give me an appointment for the HVBJB. She said the error I got is related to the recall, which I thought was interesting.

So I either gotta go find another dealership who will try to do it (but the closes ones I have spoken to said, they will need to see if my car actually needs it (regardless of the recall letter ford sent) before they do any HVBJ recall. Looks like I my options are limited at this point, and I just gotta deal with the car giving me issues if I continue to drive it til it gives out I guess.

@Ford Motor Company any idea on what is going on with the recall for the HVBJ?!?
Service vehicle soon trumps the recall and gets higher priority. Do you mind sending your VIN so I can see what’s going on?
 
OP
OP

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
Service vehicle soon trumps the recall and gets higher priority. Do you mind sending your VIN so I can see what’s going on?
Yeah I just called another dealership, and they were more responsive and willing to help! Problem is the appointment is 2 weeks away. But lets see what happens. And sure, here you go:
 
Last edited:

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,349
Reaction score
24,972
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
Yeah I just called another dealership, and they were more responsive and willing to help! Problem is the appointment is 2 weeks away. But lets see what happens. And sure, here you go: 3FMTK3SU4MMA61519
You must have cleared the codes yourself (so dealer won’t find anything). In the history I see a P0929 code. That is the gear shift bug. Don’t turn the shift knob without putting your foot on the brake first or you’ll get a powertrain error.

Dealer needs to update the GSM module and or replace it of its from a bad batch. See this SSM: https://www.macheforum.com/site/thr...ht-with-dtc-p0929-77-stored-in-the-gsm.23309/

The problem was NOT caused by the HVBJB.
 

HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,933
Reaction score
17,378
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
Yeah I just called another dealership, and they were more responsive and willing to help! Problem is the appointment is 2 weeks away. But lets see what happens. And sure, here you go: 3FMTK3SU4MMA61519
When my HVBJB issue happened, the dealer I took my car to also told me that the next appointment was 2 weeks out. Since my car was undrivable, I just left it there and asked to be put on fill-in status. I got the car back in 7 business days (it was done before I went to get status in person since the service writer wouldn’t return my phone calls, voicemails, emails, or texts). You might want to see if your service can be done on a fill-in basis. ?‍♂?
 
OP
OP

Jessnyc

Well-Known Member
First Name
Jess
Joined
Jan 12, 2022
Threads
32
Messages
102
Reaction score
20
Location
NYC
Vehicles
2021 AWD Premium MME ER
Country flag
You must have cleared the codes yourself (so dealer won’t find anything). In the history I see a P0929 code. That is the gear shift bug. Don’t turn the shift knob without putting your foot on the brake first or you’ll get a powertrain error.

Dealer needs to update the GSM module and or replace it of its from a bad batch. See this SSM: https://www.macheforum.com/site/thr...ht-with-dtc-p0929-77-stored-in-the-gsm.23309/

The problem was NOT caused by the HVBJB.
I made sure not to clear anything. I was just running the codes, but maybe I did do something? Its just weird cause whenever I ran it, the same codes never show up.

I did see this at one point as well.
Ford Mustang Mach-E Powertrain/Service vehicle soon error? IMG_2594
 

AliRafiee

Well-Known Member
First Name
Ali
Joined
Jan 20, 2023
Threads
103
Messages
3,267
Reaction score
4,191
Location
Seattle WA
Vehicles
2022 Mach E GT - Grabber Blue
Occupation
Software Eng.
Country flag
When my HVBJB issue happened, the dealer I took my car to also told me that the next appointment was 2 weeks out. Since my car was undrivable, I just left it there and asked to be put on fill-in status. I got the car back in 7 business days (it was done before I went to get status in person since the service writer wouldn’t return my phone calls, voicemails, emails, or texts). You might want to see if your service can be done on a fill-in basis. ?‍♂?
When mine happened, my car went into ? mode. I took it in. They ordered the part and gave my car back. I drove it like that for a couple of weeks until the part came in. It took the 2 days to put it in. I had to fix the foam next to the door afterwards. ?
Sponsored

 
 







Top